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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Approval is always required to work with people from other companies in Slack Connect channels.
B) Approval is sometimes required to work with people from other companies in Slack Connect channels.
C) Slack Connect channels require approvals only if Slack Apps require approvals.
D) Approval is never required to work with people from other companies in Slack Connect channels.

2. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide channel, required
B) Org-wide default channel, required
C) Org-wide default channel, optional
D) Multi-workspace public channel

3. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) Through multi-workspace channels.
B) Through a separate hidden workspace.
C) House all acquisition related channels in a global workspace and make all channels private.
D) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.

4. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
B) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.
C) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.

5. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Quarterly
B) Monthly
C) Ad hoc
D) Annually

Solutions: