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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Channel Strategy Session
B) Key Messaging
C) Grid Design Workshop
D) Governance Session

2. Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A) Enable session duration in org SSO settings to have a session duration of 30 calendar days.
B) Enable session duration in org SSO settings to have a session duration of 720 hours.
C) Enable session duration in org security settings to have a session duration of 30 calendar days.
D) Enable session duration in org security settings to have a session duration of 720 hours.

3. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) Through multi-workspace channels.
B) Through a separate hidden workspace.
C) House all acquisition related channels in a global workspace and make all channels private.
D) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.

4. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
B) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
C) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
D) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.

5. What is the primary benefit of establishing a standard channel naming convention?

A) Enhance the organization's culture and brand.
B) Allow organization and clarity for users.
C) Allow users to quickly see other members in that channel.
D) Prevent unnecessary channel creation.

Solutions: