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Updated: Aug 01, 2026
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HP HP2-B85 Exam Overview:
| Certification Vendor: | HP (Hewlett-Packard) |
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Related Certifications: | HP Sales Certified HP Imaging and Printing Sales Certification |
| Exam Format: | Multiple choice, Scenario-based questions |
| Exam Price: | USD 60-100 (varies by region and delivery channel) |
| Passing Score: | 70% (approx.) |
| Certificate Validity Period: | Typically 2 years or subject to HP certification program updates (may be retired in some regions) |
| Exam Duration: | 60-75 |
| Available Languages: | English |
| Real Exam Qty: | 35-50 |
| Sample Questions: | HP HP2-B85 Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center (varies by region and HP certification program availability) |
| Pre Condition: | No formal prerequisites required; recommended knowledge of HP printing products and sales fundamentals |
| Official Syllabus URL: | https://certificationlearning.hpe.com |
HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supplies and Consumables | - Original HP supplies value
|
| Customer Needs and Sales Fundamentals | - Identifying customer requirements
|
| HP Imaging and Printing Portfolio Fundamentals | - Overview of HP printing solutions
|
| HP Services and Solutions Overview | - Managed Print Services (MPS)
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What is the key technology behind HP leading First Page Out (FPO) performance?
A) HP Color Tables
B) HP Instant-on Fuser
C) HP FastRes
D) HP Intelligent Networking
2. What is the key driver in a transactional type of sale?
A) perceived customer benefits
B) the product
C) the customer
D) long-term planning
3. Which statement is true about initial contacts that occur between a customer and a business?
A) Most initial contacts are face to face.
B) Most initial contacts are through a document.
C) Most initial contacts occur during the day.
D) Most initial contacts result in a purchase.
4. Which HP Color LaserJet advantage can be attributed to HP ColorSphere technology?
A) lowest cost per page
B) superior reliability
C) highest rated print quality
D) fastest first page out
5. Which phrase describes real-world performance?
A) the ability of a printer to collate and staple without jamming
B) the total cost of ownership, including memory and accessories
C) the total printing process, from clicking Print, to a finished page in the output bin
D) the movement of a print job through the network
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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