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Updated: Oct 12, 2026

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Salesforce EX-Con-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Experience Cloud Consultant
Exam Number:EX-Con-101
Exam Price:USD 200
Exam Format:Multiple-choice, Multiple-select
Related Certifications:Salesforce Certified Platform Administrator
Certificate Validity Period:2 years
Exam Duration:105 minutes
Passing Score:65%
Available Languages:Japanese, English
Real Exam Qty:60-65 (60 scored, 5 unscored)
Recommended Training:Prepare for Your Salesforce Experience Cloud Consultant Credential
Exam Registration:Kryterion Webassessor
Salesforce Certification Portal
Sample Questions:Salesforce EX-Con-101 Sample Questions
Exam Way:Online proctored or onsite at authorized test centers
Pre Condition:Must hold Salesforce Certified Platform Administrator credential
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-exp-cld-consultant---EX-Con-101

Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Experience Cloud Basics8%- Use cases and benefits of Experience Cloud
- Experience types and use scenarios
- Platform capabilities and limitations
Topic 2: Sharing, Visibility, and Licensing17%- Sharing rules and external visibility
- Data access and security model
- License types and allocation
Topic 3: User Creation and Authentication13%- External user activation and permissions
- Single Sign-On and identity providers
- User provisioning methods
Topic 4: Branding, Personalization, and Content15%- Personalization and targeted content
- Content management and CMS integration
- Branding and layout customization
Topic 5: Templates and Themes10%- Template selection and configuration
- Theme customization and design
- Lightning and Visualforce options
Topic 6: Administration, Setup, and Configuration25%- Site setup and activation
- Deployment and migration
- PRM and service integration
Topic 7: Customization Considerations and Limitations7%- Limits and governor considerations
- Performance and scalability
- Declarative vs programmatic options
Topic 8: Adoption and Analytics5%- Engagement and adoption strategies
- Reporting and dashboards
- Moderation and community governance

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question #1

DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?

  • A. Apex sharing
  • B. Sharing Rule
  • C. Account Hierarchy
  • D. Sharing Set
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?

  • A. Use the standard Preferences Chatbot to gather the preferences.
  • B. Create a Lightning Bolt solution that already includes all the preferences.
  • C. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.
  • D. Build a Service Console to gather the preferences.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers

  • A. Access Sharing Sets
  • B. Manage Experiences
  • C. Access Experience Management
  • D. Manage Setup
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

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Question #4

No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?

  • A. Select "Visible in Public Knowledge Base" at the article level.
  • B. Select "Public" organization-wide default for the article type at the org level.
  • C. Create a custom profile for Public access.
  • D. Create a custom permission set for Public access.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editorcomponent?

  • A. All Platinum customers from California
  • B. All customers
  • C. All Platinum customers
  • D. All customers from California
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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