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Updated: Aug 28, 2026
No. of Questions: 187 Questions & Answers with Testing Engine
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Salesforce EX-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-Con-101 |
| Exam Price: | USD 200 |
| Exam Format: | Multiple-choice, Multiple-select |
| Related Certifications: | Salesforce Certified Platform Administrator |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 60-65 (60 scored, 5 unscored) |
| Recommended Training: | Prepare for Your Salesforce Experience Cloud Consultant Credential |
| Exam Registration: | Kryterion Webassessor Salesforce Certification Portal |
| Sample Questions: | Salesforce EX-Con-101 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Must hold Salesforce Certified Platform Administrator credential |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-exp-cld-consultant---EX-Con-101 |
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Experience types and use scenarios - Platform capabilities and limitations |
| Topic 2: Sharing, Visibility, and Licensing | 17% | - Sharing rules and external visibility - Data access and security model - License types and allocation |
| Topic 3: User Creation and Authentication | 13% | - External user activation and permissions - Single Sign-On and identity providers - User provisioning methods |
| Topic 4: Branding, Personalization, and Content | 15% | - Personalization and targeted content - Content management and CMS integration - Branding and layout customization |
| Topic 5: Templates and Themes | 10% | - Template selection and configuration - Theme customization and design - Lightning and Visualforce options |
| Topic 6: Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
| Topic 7: Customization Considerations and Limitations | 7% | - Limits and governor considerations - Performance and scalability - Declarative vs programmatic options |
| Topic 8: Adoption and Analytics | 5% | - Engagement and adoption strategies - Reporting and dashboards - Moderation and community governance |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Question 1
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
A. Apex sharing
B. Sharing Rule
C. Account Hierarchy
D. Sharing Set
Question 2
Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?
A. Use the standard Preferences Chatbot to gather the preferences.
B. Create a Lightning Bolt solution that already includes all the preferences.
C. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.
D. Build a Service Console to gather the preferences.
Question 3
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
A. Access Sharing Sets
B. Manage Experiences
C. Access Experience Management
D. Manage Setup
Question 4
No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?
A. Select "Visible in Public Knowledge Base" at the article level.
B. Select "Public" organization-wide default for the article type at the org level.
C. Create a custom profile for Public access.
D. Create a custom permission set for Public access.
Question 5
As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editorcomponent?
A. All Platinum customers from California
B. All customers
C. All Platinum customers
D. All customers from California
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B,C | Question 4 Answer: A | Question 5 Answer: A |
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