Pass your actual test with our Salesforce EX-Con-101 training material at first attempt
Last Updated: Aug 08, 2026
No. of Questions: 187 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Configure Site.com analytics and reporting - Implement error handling and logging - Monitor site performance and user engagement |
| Topic 2: Discovery and Scoping | 18% | - Define scope and create solution design - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Assess organizational readiness for digital transformation |
| Topic 3: Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Design data access and visibility rules - Set up and manage CMS content and files - Configure navigation, menus, and site structure - Implement security model (profiles, permission sets, sharing rules) - Configure Lightning Web Components for customizations |
| Topic 4: Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation - Plan and execute change management activities |
| Topic 5: Implementation and Integration | 28% | - Build and configure Experience Builder pages and components - Configure SSO and authentication providers - Implement search functionality and content tagging - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality - Configure email and notification templates |
1. Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.
What caused this issue?
A) The sender's email address was changed while it was pending verification.
B) The roles were not enabled for the users.
C) The welcome emails were not enabled for the site.
D) The sender's email address was changed and not verified.
2. An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
A) Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
B) Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
C) Click "New" on the User Setup page in Lightning Experience.
D) Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
3. Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
A) Accounts with active Experience Cloud users cannot be merged with another account.
B) The user trying to merge the accounts does not have the System Administratorprofile.
C) The user trying to merge the accounts does not have the Merge Portal Roles permission.
D) Accounts used in an External Account Hierarchy cannot be merged with another account.
4. Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
A) Components in the template header and footer sections cannotbe assigned to an audience.
B) Domain criteria are not available in sandbox or Developer Edition orgs.
C) Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
D) Record Type criteria cannot be assigned to a component.
E) Up to 2,000 audiences can be created.
5. Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.
What should be done to help UC with user management?
A) Recommend partners share user credentials.
B) Create a new user form that automatically triggers a process to create a user.
C) Implement a limit on new users and password resets.
D) Delegate external user administration.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A,B,D | Question # 5 Answer: B |
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