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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information. Which functionality should the consultant apply to ensure that the main fields are populated?

A) Path with key fields
B) Required fields
C) Screen flows

2. Cloud Kicks (CK) sells formal and athletic footwear lines. using Product Families on Products to associate each product to corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together. A consultant is assessing how CK can divide its forecasts by footwear line.Which solution should the consultant recommend to improve CK's forecasts?

A) Configure separate stages and sales processes for each Product Family.
B) Configure a new Forecast Type on Opportunity Product grouped by Product Family.
C) Configure a new Forecast Type on Opportunity grouped by Product Family.

3. At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to
'Controlled by Parent'. Which solution should the consultant recommend to share Contacts?

A) Add the Sharing button to the page layout so sales reps can share Contacts.
B) Set up Account Teams with defaults for each sales rep.
C) Change the Contact OWD to Private and create sharing rules to grant visibility.

4. Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

A) Run the Einstein Readiness Assessor in a sandbox.
B) Enable Einstein Activity Capture In a developer org.
C) Enable both Einstein features In production.

5. Cloud Kicks needs to set sales quotas for all sales reps. Which solution should the consultant consider?

A) Enable Forecast Quotas from Setup.
B) Use the Data Import Wizard.
C) Assign quota values by profile.

Solutions: