CRT-211 Actual Questions Answers Pass With Real CRT-211 Exam Dumps
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NEW QUESTION # 16
Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.
What should an administrator implement for this issue?
- A. Add a secondary matching rule to the duplicate rule to match on the associated customer.
- B. Include the Email field to the existing matching rule for a more exact match.
- C. Change the duplicate rule to report Instead of alert so the message is avoided.
- D. Update the matching method on the rule from fuzzy to exact for First Name and Last Name.
Answer: B
Explanation:
A matching rule is a rule that defines how records are compared for duplication based on certain fields or fuzzy logic. By including more fields or changing the matching method, you can make the matching rule more or less strict and reduce false positives or negatives. In this case, including the email field to the existing matching rule for contacts can help avoid duplicate messages for common names by checking if the email addresses are also identical. Reference: https://help.salesforce.com/s/articleView?id=sf.matching_rules_create.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.matching_rules_considerations.htm&type=5
NEW QUESTION # 17
A Standard user wanted to add a value on a Picklist. Currently, the system Admin is not able to do this. What can the System Admin do?
- A. Make the user a Delegated System Admin for that Object
- B. Give the user Modify All permission
- C. Clone the System Admin Profile and assign it to the user for the mean time
- D. Make the user a Delegated System Admin User
Answer: A
NEW QUESTION # 18
What are abilities of both Customizable and Collaborative forecasting. Choose 2
- A. Ability to have Product family in Forecast
- B. Ability to edit Forecast of Users
- C. Ability to setup forecast category
- D. Ability to do monthly and quarterly forecast
Answer: A,D
NEW QUESTION # 19
Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact
Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers
- A. Lookup Field
- B. Schema Builder
- C. Data Loader
- D. Lightning Object Creator
Answer: A,D
NEW QUESTION # 20
In Collaborative Forecasts, which permissions are required in order to upload quota data for all users? Choose 2. * (1 Point)
- A. Customize Quotas
- B. Manage Quotas
- C. Customize Forecasts
- D. View all Forecasts
- E. Manage all data
- F. View all data.
Answer: B,D
NEW QUESTION # 21
Which of the following is NOT true about article types in Salesforce Knowledge? * (1 Point)
- A. Article Types are typically short HTML documents.
- B. Article Types may include attachments.
- C. Article Types should enable 'actionable' content.
- D. An organization must have 2 article types to enable Knowledge.
Answer: D
NEW QUESTION # 22
The administrator at AW Computing has received an email for a system error indicating that their organization has reached is hourly limit processing workflow time triggers.
Which two processes should the administrator review? Choose 2 answers
- A. Time-Based Workflows
- B. Debug Logs
- C. Apex Triggers
- D. Paused now Interviews
Answer: A,B
NEW QUESTION # 23
What should an administrator consider when moving approval processes using a change set?
- A. Custom fields on standard objects will need to be manually added in the target organization.
- B. Change sets do not include the approval and rejection actions from the source organization
- C. Change Sets do not include the order of active approval processes from the source organization.
- D. The Unique Name of the approval process is not allowed to be changed once deployed in the target organization.
Answer: B
NEW QUESTION # 24
A company wants to track newly created Chatter Groups which are maintained by 4 Divisions: Corporate, Partners, Best Practices and Marketing. What will the System Admin do to best achieve this requirement?
- A. List Views
- B. Create Buckets and Summary Report
- C. Create Picklist and Summary Report
- D. Create Picklist and Summary Report
Answer: D
NEW QUESTION # 25
Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.
Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?
Choose 2 answers
- A. Design an approval process to capture the furthest date.
- B. Configure a workflow to create the task.
- C. Create a formula capture the MAX date.
- D. Make a Process Builder to create the task.
Answer: C,D
Explanation:
Two combined automation tools that the administrator can use to create the task record and assign based on date criteria are:
* Create a formula field to capture the MAX date. A formula field is a custom field that calculates a value based on other fields or expressions. In this case, a formula field can be used to capture the maximum value between Estimated Shipping Date and Client Need By Date fields and store it as a date value.
* Make a Process Builder to create the task. A Process Builder is an automation tool that allows you to create processes that perform actions based on certain criteria. In this case, a Process Builder can be used to create a task record when a certain condition is met and assign its due date based on the formula field value.
The other two options are incorrect because:
* An approval process is an automation tool that allows you to route records for approval based on certain criteria and approval steps. It does not create or assign tasks based on date criteria.
* A workflow rule is an automation tool that allows you to perform actions based on certain criteria and evaluation time. It does not create or assign tasks based on date criteria.
References: https://help.salesforce.com/s/articleView?id=sf.customize_functions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
NEW QUESTION # 26
When should an administrator apply a permission set to a user or group of users versus configuring the user's profile with the necessary access?
- A. When an organization has opted out of using the standard profiles and created custom profiles.
- B. When an organization's sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.
- C. When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.
- D. When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.
Answer: D
NEW QUESTION # 27
Universal Containers wants to allow its customers to submit support requests across multiple channels. In which two ways can this be accomplished with Salesforce ?
- A. Enable the Service Cloud Console app on the company website.
- B. Create a Live Agent chat button on the company website.
- C. Enable Chatter Answers in the company's Customer Community.
- D. Expose the case feeds option on the company's website.
Answer: B,C
NEW QUESTION # 28
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?
- A. Create public groups for each project team and send the email alert to the project group.
- B. Configure a queue for the project team and have members view the queue's list view.
- C. Move the project users to the same role and send the email alert to everyone in the role.
- D. Use sharing rules to automatically share with the individual users in the project team.
Answer: A
NEW QUESTION # 29
One of Sales Managers at Universal Containers needs the ability to create fields on one specific custom object? How can this be accomplished?
- A. Create a delegated administration group for the managers
- B. Create a new profile for the manager and grant the permission customize application
- C. Create a permission set and grant the permission customize application
- D. Create a permission set and grant edit access to object
Answer: A,B
NEW QUESTION # 30
what type of data can be migrated between environments using change sets? choose 2
- A. standard field picklist values.
- B. Custom fields(100%)
- C. Email templates.(100%)
- D. Account team roles.
Answer: B,C
NEW QUESTION # 31
The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS's CEO would like to utilize Salesforce to track this information instead.
Which action should the administrator take to meet this requirement?
- A. Use Lightning Object Creator to create the object and also import the data.
- B. Use Schema Builder to create the object and also import the data.
- C. Use Object Manager to create the object and also import the data.
- D. Use Salesforce REST API to create the object and also import the data.
Answer: D
NEW QUESTION # 32
Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.
Which product should the administrator recommend to meet the users' needs?
- A. Lightning Dashboard Builder
- B. Tableau CKM
- C. Report Bulkier
- D. List views
Answer: B
NEW QUESTION # 33
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