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Updated: Sep 02, 2025
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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
1. Which one is the key driver that is central to the Smarter Commerce strategy?
A) The need to drive optimization in the selling process.
B) The interconnected supplier network.
C) The empowered customer.
D) The reduced impact of mass marketing.
2. What are Smarter Commerce 'Market' offerings focused on?
A) Customer buying patterns.
B) Personalized customer engagements across multiple touch-points.
C) Visibility and optimization in the supply chain.
D) is a buy online, pick-up in the store (BOPIS).
3. What is global visibility of purchase transaction required for?
A) Merchandise assortment management.
B) Cross-channel fulfillment.
C) A & B
D) Cross-channel returns management.
4. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?
A) Optimizing the supply chain to minimize stock-outs.
B) Triggering store to store transfers.
C) Up-selling to a higher value product.
D) All of the above.
5. You can create a powerful self-service experience for the customer using?
A) The IBM Enterprise Service Process Manager
B) The IBM Customer Experience Suite
C) The IBM Commerce Framework
D) The IBM Customer Service System
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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