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Updated: Jul 20, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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ITIL Deutsch Practice Q&A's
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITIL 4 Foundation |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Available Languages: | English, German, Spanish, French, Japanese, Chinese (Simplified), Polish, Portuguese (Brazil), Russian, Thai, Czech, Arabic, Dutch, Finnish, Greek, Hungarian, Indonesian, Italian, Korean, Malay, Norwegian, Romanian, Swedish, Turkish, Ukrainian, Vietnamese |
| Certificate Validity Period: | 3 years (renewable via 60 CPD points) |
| Exam Price: | $599 USD |
| Exam Duration: | 60 (75 for non-native speakers) |
| Passing Score: | 65% (26/40) |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online (Remote Proctored) or On-site (Test Center) |
| Pre Condition: | None |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-4-Foundation |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand the activities of the service value chain, and how they interconnect | - Describe the interconnected nature of the service value chain and its activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support |
| Topic 2: Understand the key concepts of service management | - Recall the definition of: service, utility, warranty, customer, user, service management, sponsor - Describe the key concepts of service relationships - Describe the key concepts of creating value with services |
| Topic 3: Understand the purpose and components of the ITIL service value system | - Describe the ITIL service value system |
| Topic 4: Know the purpose and key terms of selected ITIL practices | - Define key terms for selected practices - Describe the purpose of selected practices
|
| Topic 5: Understand how the ITIL practices contribute to the service value chain | - Explain the role of selected practices in the service value chain |
| Topic 6: Understand the four dimensions of service management | - Describe the four dimensions: Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes |
| Topic 7: Understand how the ITIL guiding principles can help an organization adopt and adapt service management | - Describe the nature, use and interaction of the guiding principles - Explain the use of the guiding principles |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Welche ZWEI beschreiben die Leitprinzipien am BESTEN?
* Kurzfristig
* Normen
* Empfehlungen
* Langfristig
A) 1 und 4
B) 1 und 2
C) 2 und 3
D) 3 und 4
2. Was ist im Zweck der Praxis der „Änderungsermöglichung“ enthalten?
A) Neue und geänderte Dienste zur Nutzung bereitstellen
B) Stellen Sie sicher, dass die Risiken ordnungsgemäß bewertet wurden
C) Ausgewählte Zustandsänderungen aufzeichnen und melden
D) Planen und verwalten Sie den gesamten Lebenszyklus aller IT-Assets
3. Welche Vorgehensweise stellt sicher, dass jede Hinzufügung, Änderung oder Entfernung von Dingen, die sich auf die Dienste auswirken könnten, bewertet und genehmigt wird?
A) Bereitstellungsverwaltung
B) Release-Verwaltung
C) Dienstkonfigurationsverwaltung
D) Aktivierung ändern
4. Welche HAUPTfaktoren werden bei der Beurteilung der Priorität eines Vorfalls berücksichtigt?
A) Die Dringlichkeit und die Auswirkungen
B) Die Auswirkungen und die Komplexität
C) Die Komplexität und die Kosten
D) Die Kosten und die Dringlichkeit
5. Was ist der Zweck der Praxis des „Beziehungsmanagements“?
A) Klare geschäftsbasierte Ziele für die Serviceleistung festlegen
B) Die Verbindungen zwischen der Organisation und ihren Stakeholdern herstellen und pflegen
C) Zur Unterstützung der vereinbarten Qualität eines Dienstes, der alle vereinbarten, vom Benutzer initiierten Serviceanfragen bearbeitet
D) Um die Praktiken und Dienstleistungen der Organisation an die sich ändernden Geschäftsanforderungen anzupassen
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |
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