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Updated: Jul 30, 2026
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Nortel 920-807 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | Nortel Unified Communications Solutions |
| Exam Number: | 920-807 |
| Real Exam Qty: | Approximately 50 - 65 |
| Passing Score: | Approximately 70% |
| Related Certifications: | Nortel Unified Communications Certifications |
| Exam Format: | Multiple choice, Scenario-based questions |
| Certificate Validity Period: | Not formally defined (legacy certification / product-specific validity) |
| Available Languages: | English |
| Exam Price: | Approximately 150 - 250 USD (varies by region and testing provider) |
| Exam Duration: | 90 minutes |
| Sample Questions: | Nortel 920-807 Sample Questions |
| Exam Way: | Typically delivered via Pearson VUE testing centers (legacy Nortel certification program) |
| Pre Condition: | Recommended experience with IP networking, VoIP concepts, and Nortel UC product suite knowledge |
| Official Syllabus URL: | https://www.nortel.com |
Nortel 920-807 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Unified Communications Architecture | - System architecture and components - Voice, video, and messaging integration concepts - Overview of Nortel Unified Communications solutions |
| Deployment and Configuration | - Solution design and planning considerations - Network integration and interoperability setup - Installation and initial configuration of UC components |
| Troubleshooting and Maintenance | - Monitoring UC system performance - Identifying and resolving connectivity issues - System upgrades and lifecycle management |
| Security and Quality of Service | - Encryption and secure communications in UC systems - QoS configuration for voice and video traffic - Authentication and access control mechanisms |
| Call Management and Services | - Presence and collaboration services - Call routing and session management - Unified messaging and voicemail integration |
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