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Updated: Aug 02, 2026
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Nortel 920-108 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | NNCSS-Periphonics MPS 100 Technical Support |
| Exam Number: | 920-108 |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Available Languages: | English |
| Real Exam Qty: | 100–155 |
| Related Certifications: | NNCSS-Periphonics MPS 100 Installation and Maintenance (920-107) NNCSS Media Processing Server (MPS) 500 Technical Support (920-112) |
| Exam Way: | Typically computer-based test (CBT), delivered via authorized testing centers or online proctored platforms depending on provider |
| Pre Condition: | Recommended: basic knowledge of Nortel communication systems or completion of related Periphonics MPS 100 installation/maintenance training (920-107) |
Nortel 920-108 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Maintenance and Troubleshooting | - Maintenance procedures
|
| Topic 2: System Installation and Configuration | - Configuration tasks
|
| Topic 3: System Administration and Monitoring | - Monitoring tools
|
| Topic 4: Call Processing and Media Services | - Call flow processing
|
| Topic 5: Periphonics MPS 100 System Architecture | - Software architecture
|
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