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Updated: Jul 26, 2026
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Nortel 920-432 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | Communication Server 1000 Rls.5.0-BCM Rls.4.0 Multi-site |
| Exam Number: | 920-432 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Nortel CS 1000 Technical Support Nortel BCM Administration |
| Certificate Validity Period: | 2 years (retired program) |
| Real Exam Qty: | 54-66 |
| Exam Duration: | 90 minutes |
| Exam Price: | Retired, no official pricing; historical ~$125 USD |
| Available Languages: | English |
| Passing Score: | 70% |
| Recommended Training: | Historical Nortel official training |
| Exam Registration: | No active registration portal |
| Sample Questions: | Nortel 920-432 Sample Questions |
| Exam Way: | Proctored at authorized test centers (program retired) |
| Pre Condition: | Basic knowledge of CS 1000 and BCM systems; no formal prerequisite exam |
| Official Syllabus URL: | Retired, no longer available |
Nortel 920-432 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Troubleshooting & Upgrades | 15% | - Backup and recovery procedures - Software upgrades - Fault isolation and diagnostics |
| BCM Rls.4.0 Integration & Configuration | 25% | - Feature synchronization - BCM system setup - CS 1000-BCM trunking |
| Multi-site Dial Plan & Numbering | 20% | - Uniform dialing rules - Call routing across sites - Numbering plan design |
| Feature Implementation & Management | 15% | - User administration - Bandwidth and quality management - Voice features and services |
| CS 1000 Rls.5.0 Multi-site Architecture | 25% | - Network components and topology - Multi-site interconnection - Signaling and routing protocols |
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