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Updated: Aug 31, 2026
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Oracle 1Z1-1003 (Oracle Field Service Cloud Service 2019 Implementation Essentials) Certification Exam is designed for individuals who are seeking to enhance their skills and knowledge on Oracle Field Service Cloud Service 2019. Oracle Field Service Cloud Service 2019 Implementation Essentials certification exam tests your competence in implementing, configuring, and managing Oracle Field Service Cloud Service 2019. 1Z0-1003 exams measures your ability to effectively use and administer Oracle Field Service Cloud Service 2019 and implement its key functionalities.
Oracle 1Z0-1003 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-1003 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Answer, Multiple Choice |
| Exam Price: | $245 USD |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Passing Score: | 67% |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Oracle Field Service Cloud Learning Subscription |
| Exam Registration: | Pearson VUE Oracle Education |
| Sample Questions: | Oracle 1Z0-1003 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE testing centers |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle Field Service Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-2019-implementation-essentials/pexam_1Z0-1003 |
Oracle 1Z1-1003 certification exam consists of 60 multiple-choice questions that must be completed within 105 minutes. 1Z0-1003 exam is available in English and can be taken at any authorized testing center or online. The passing score for the exam is 66%, and candidates who pass the exam will receive an Oracle Certified Implementation Specialist certification.
Oracle 1Z0-1003 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Activities and Work Skills | 20% | - Configure activity types - Describe activity type features - Create activity link templates - Configure work skills - Understand work skills and conditions |
| Resources and Resource Types | 15% | - Configure resource types - Configure resource calendars - Describe resource types and roles |
| Configuration and Customization | 20% | - Set up business rules - Configure display settings and screens - Manage filters and launch conditions - Create custom properties |
| Routing, Quota and Capacity | 15% | - Set up quota and capacity management - Configure routing plans - Understand duration and travel statistics |
| Integration and APIs | 15% | - Configure outbound integration channels - Use collaboration features - Explain OFSC API capabilities - Set up message scenarios and service requests |
| Inventory and Time Management | 15% | - Define time windows, service windows and SLAs - Describe inventory types and management - Configure work zones |
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