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Updated: Sep 07, 2025
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Oracle 1z1-981, also known as the Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials exam, is an important certification exam for professionals looking to specialize in contact center implementation and management. 1z1-981 exam is designed to test the knowledge and skills necessary to successfully implement, configure, and manage Oracle's Cross-Channel Contact Center Cloud solution. It is a comprehensive exam that covers a wide range of topics, including integration, configuration, administration, and troubleshooting.
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