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Updated: Sep 07, 2026
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Oracle Field Service Cloud Service 2019 Implementation Essentials exam is a 105-minute, 70-question examination that requires a passing score of 63% to earn certification. Candidates need to demonstrate their proficiency in implementing and utilizing Oracle Field Service Cloud Service. It's an ideal certification for those who have work experience with Oracle technology and want to validate their skills as a field service manager or analyst.
Oracle 1Z1-1003 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-1003 |
| Exam Format: | Multiple Choice, Multiple Answer |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Passing Score: | 67% |
| Exam Price: | $245 USD |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 120 minutes |
| Recommended Training: | Oracle Field Service Cloud Learning Subscription |
| Exam Registration: | Pearson VUE Oracle Education |
| Sample Questions: | Oracle 1Z1-1003 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE testing centers |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle Field Service Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-2019-implementation-essentials/pexam_1Z0-1003 |
Oracle 1Z1-1003 certification exam is a valuable credential for individuals who want to demonstrate their expertise and proficiency in Oracle Field Service Cloud Service 2019. Successful completion of this certification exam will validate your knowledge and skills in implementing, configuring, and managing Oracle Field Service Cloud Service 2019. By obtaining this certification, you will be able to enhance your career prospects and add value to your organization by improving their field service operations.
To pass the Oracle 1Z1-1003 exam, you must have a solid understanding of field service management practices and the Oracle Field Service Cloud Service implementation process. You should also have experience in using related Oracle products such as Oracle Mobile Cloud Service, Oracle Integration Cloud Service, and Oracle Analytics Cloud Service. Familiarity with software development principles and experience with scripting languages such as JavaScript is an added advantage.
Oracle 1Z1-1003 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Resources and Resource Types | 15% | - Describe resource types and roles - Configure resource types - Configure resource calendars |
| Topic 2: Activities and Work Skills | 20% | - Configure work skills - Create activity link templates - Describe activity type features - Understand work skills and conditions - Configure activity types |
| Topic 3: Configuration and Customization | 20% | - Create custom properties - Configure display settings and screens - Set up business rules - Manage filters and launch conditions |
| Topic 4: Inventory and Time Management | 15% | - Describe inventory types and management - Define time windows, service windows and SLAs - Configure work zones |
| Topic 5: Routing, Quota and Capacity | 15% | - Understand duration and travel statistics - Set up quota and capacity management - Configure routing plans |
| Topic 6: Integration and APIs | 15% | - Explain OFSC API capabilities - Set up message scenarios and service requests - Use collaboration features - Configure outbound integration channels |
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