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Updated: Sep 14, 2026
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Avaya 132-S-911-3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911-3 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) Avaya Implementation Professional Specialist (AIPS) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Multiple Select |
| Real Exam Qty: | 65-103 |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya Official IP Telephony Implementation Courses |
| Exam Registration: | Pearson VUE Avaya Learning & Certification |
| Sample Questions: | Avaya 132-S-911-3 Sample Questions |
| Exam Way: | Delivered via authorized testing centers (Pearson VUE); exam is retired and no longer available for new registration |
| Pre Condition: | No mandatory prerequisites; recommended for candidates with Avaya IP Telephony implementation experience |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 132-S-911-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Configuration | 30% | - Network Infrastructure
|
| Topic 2: Features and Services | 15% | - Advanced Telephony Features
|
| Topic 3: Maintenance and Troubleshooting | 30% | - Fault Isolation and Resolution
|
| Topic 4: IP Telephony System Architecture | 25% | - IP Endpoints and Media Gateways
|
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
When installing the G250, which two Media Modules can be placed in slot V2? (Choose two.)
- A. MM720
- B. MM340
- C. MM342
- D. MM711
Correct Answer: B,C 🗳️
What information can be obtained from the status link command when used with an Ethernet link? (Choose three.)
- A. Media Access Control (MAC) address of the TN799 (CLAN) board
- B. number of processor channels active on the CLAN
- C. number of IP phones registered against the board
- D. IPSI IP address
- E. Media Access Control (MAC) address of the media processor board
Correct Answer: A,B,C 🗳️
After downloading files to the Avaya S87xx Server, where is the update file located?
- A. S87xx-server1 /var/home/ftp/pub
- B. S87xx-server1 /home/user/bin/update
- C. S87xx-server1 /home/ftp/log/updates
- D. S87xx-server1 /home/ftp/update/tmp
Correct Answer: A 🗳️
You have a Communication Manager R3 1 phone system with all IP phones and there is no dial tone. You verify that all of the hardware is working properly. Which two steps can you take to identify the cause of the problem? (Choose two.)
- A. verify that theMedPro board has the correct IP settings
- B. set a static IP address on your laptop and see if you can ping the TN2302 or TN2602
- C. set a static IP address on your laptop and see if you can ping the TN2312
- D. set a static IP address on you laptop and see if you can ping the TN799
Correct Answer: A,B 🗳️
Your customer is using MM340s between two S8300 Server with a G350 in different networks in different locations. You can ping the near-end and far-end interface associated with the MM340, but you cannot ping beyond the far-end interface. What are the two most likely problems associated with the configuration? (Choose two.)
- A. The defaultip-route on the near-end may not have been administered or has been administered incorrectly.
- B. The defaultip-route of the far-end device may not have been administered or has been administered incorrectly.
- C. There is no problem. The far-end S8300/G350 is on a different network and one would not expect to be able to ping to it.
- D. The IP addresses of all components need to be configured to be on the same network.
Correct Answer: A,B 🗳️
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