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Updated: Aug 16, 2026
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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Consumer Goods Cloud Accredited Professional |
| Exam Number: | Consumer-Goods-Cloud-Accredited-Professional |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Commerce Cloud Digital Developer |
| Exam Duration: | 90 minutes |
| Passing Score: | 65% |
| Exam Format: | Multiple Choice, Multiple Select |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years (requires recertification or maintenance module completion) |
| Exam Price: | $200 USD |
| Sample Questions: | Salesforce Consumer-Goods-Cloud-Accredited-Professional Sample Questions |
| Exam Way: | Online proctored exam (Webassessor) or at authorized testing centers |
| Pre Condition: | Recommended: Basic Salesforce platform knowledge, familiarity with Salesforce Navigator or similar CRM tools, and understanding of retail/consumer goods industry workflows. No mandatory prerequisites required. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/consumer-goods-cloud-accredited-professional |
Salesforce Consumer Goods Cloud Accredited Professional Certification Exam is a comprehensive exam that requires a thorough understanding of the platform. Salesforce Consumer Goods Cloud Accredited Professional certification exam comprises of 60 multiple-choice questions and is timed for 105 minutes. Candidates must score 69% or higher to pass the exam. Salesforce Consumer Goods Cloud Accredited Professional certification is valid for two years and can be renewed by passing the latest version of the exam or completing related Trailhead modules. Salesforce Consumer Goods Cloud Accredited Professional certification exam can be taken online or in-person at a test center.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-consumer-goods-cloud-ap---AP-204
Salesforce Consumer Goods Cloud Accredited Professional exam covers a range of topics, including salesforce fundamentals, consumer goods cloud features and functionalities, retail execution, field sales management, and key account management. It is a comprehensive exam that tests the candidate's knowledge and skills in using the platform to solve real-world business problems. By passing Consumer-Goods-Cloud-Accredited-Professional exam, professionals can demonstrate their ability to use Salesforce Consumer Goods Cloud to achieve business objectives and drive success in the consumer goods industry.
Salesforce Consumer Goods Cloud Accredited Professional Certification Exam is a multiple-choice exam that lasts for 90 minutes. Consumer-Goods-Cloud-Accredited-Professional exam consists of 60 questions, and to pass the exam, the candidate must score 65% or higher. Consumer-Goods-Cloud-Accredited-Professional exam can be taken online, and the candidate must have a Salesforce account to register for the exam.
Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tasks and Activities Management | 15-20% | - Activity types and templates - Task creation and assignment - Calendar integration - Task completion and tracking |
| Topic 2: Mobile Application Features | 10-15% | - Offline capabilities - Digital asset access - Consumer Goods Cloud mobile app overview - Photo capture and attachments |
| Topic 3: Inventory and Stock Management | 15-20% | - Inventory reconciliation - Inventory tracking features - Stock replenishment workflows - Product information management |
| Topic 4: Retail Execution | 20-25% | - Route optimization basics - Visit planning and scheduling - GPS tracking and location services - Check-in and check-out workflows - Store and account management |
| Topic 5: Consumer Goods Cloud Overview and Configuration | 15-20% | - Consumer Goods Cloud product overview and key capabilities - Configuration settings and administrative controls - Consumer Goods Cloud architecture and data model - User licensing and permission sets |
| Topic 6: Performance Analytics and Reporting | 15-20% | - KPI tracking and metrics - Pre-built reports and dashboards - Custom report creation - Data visibility and sharing settings |
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