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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?

A) allows offline synchronization with Microsoft Outlook 2010
B) supports Internet lead capture
C) allows a maximum of 2048 fields per entity
D) supports custom workflow assemblies

2. Which of the following customizations can be implemented from the Microsoft Dynamics CRM 2011 user interface?

A) Add custom buttons to the Application and Entity ribbons.
B) Extend the application by using the .NET Framework.
C) Create custom workflow activities.
D) Customize the Microsoft Dynamics CRM schema.

3. A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?

A) Remove all users from SalesTeam1.
B) Delete SalesTeam1's connections.
C) Reassign SalesTeam1's records to a different team or user.
D) Change SalesTeam1's business unit.

4. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You can maintain selected customizations.
B) You can overwrite selected customizations and maintain selected customizations.
C) You must overwrite or maintain all customizations.
D) You can overwrite selected customizations.

5. In Microsoft Dynamics CRM 2011, which of the following many-to-many (N:N) relationships can you create between entities? (Choose all that apply.)

A) manual
B) native
C) parental
D) referential

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