100% Passing Guarantee - Brilliant CPHQ Exam Questions PDF [Nov-2021]
CPHQ Dumps 2021 - NewNAHQ CPHQ Exam Questions
NEW QUESTION 75
A quality manager needs to assign a staff member to assist a medical director in the development of a quality
program for a newly established service. Which of the following staff members is most appropriate for t his project ?
- A. A competent staff member who has good interpersonal skills
- B. A motivated staff member who is actively seeking promotion
- C. A knowledgeable staff member who works best on defined tasks
- D. A newly hired staff member who has demonstrated competence and has time to complete the task
Answer: A
NEW QUESTION 76
The components which support successful implementation of performance improvement programs and attainment of project goals and objective include/s (Choose three):
- A. Leadership commitment
- B. Establishment of performance improvement oversight entity
- C. Establishment of partnership
- D. Expected time frames
Answer: A,B,C
NEW QUESTION 77
A quality manager needs to assign a staff member to assist a medical director in the development of a quality program for a newly established service.
Which of the following staff members is most appropriate for this project?
- A. A competent staff member who has good interpersonal skills
- B. A motivated staff member who is actively seeking promotion
- C. A knowledgeable staff member who works best on defined tasks
- D. A newly hired staff member who has demonstrated competence and has time to complete the task
Answer: A
NEW QUESTION 78
In order to perform a task for which one is held accountable, there must be an equal balance between responsibility and:
- A. Education
- B. Specialization
- C. Delegation
- D. Authority
Answer: D
NEW QUESTION 79
Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger.
Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care.
Most of the resistance comes in any two forms (Choose two):
- A. Data resistance
- B. None of these
- C. People resistance
- D. Arguments about patients
Answer: C,D
NEW QUESTION 80
Efficiency refers how well resources are used in achieving a given result. Efficiency whenever the resources used to produce a given output are _____________.
- A. Improves, reduced
- B. Increases, increased
- C. Reduces, reduced
- D. It is truly situation dependent
Answer: A
NEW QUESTION 81
The creation of an information technology infrastructure to analyze the performance of all physicians in a healthcare system can be useful in:
- A. Physician report cards can be issued
- B. Organizations can develop clinical pathways
- C. Clinical issues can be sorted out
- D. Identifying the disease the hospital, physician, or physical group treats most
Answer: B,D
NEW QUESTION 82
Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully) the procedure was carried out.
- A. Consciousness
- B. Care assessment
- C. Appropriateness
- D. Equity
Answer: C
NEW QUESTION 83
Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:
- A. Optimize the product feature to meet our needs and customer needs
- B. Identify who the customers are
- C. Develop a process that is able to produce the product
- D. Determine the needs of those customers
Answer: C
NEW QUESTION 84
During improvement in healthcare system, because of a combination of technical complexity, system fragmentation, a tradition of autonomy, and hierarchical authority structures, overcoming the "daunting barrier to creating the habits and beliefs of common purpose, teamwork and individual accountability" necessary for spread and sustainability will require (Choose two):
- A. Continual focus
- B. Focus to maintain benchmark levels
- C. Right time
- D. Commitment
Answer: A,D
NEW QUESTION 85
To identify outpatient data sources, the team should consider the following questions EXCEPT (Choose two):
- A. Do the measures selected by team reflect the aspects of care that have the most influence on patient's outcome
- B. Some of the most important diabetes measures are based on laboratory testing. Do the physicians have their own labs? If so, do they achieve the laboratory data for12-24-month snapshot? If they do not do their own lab testing, do they use a common reference lab that would be able to supply the data?
- C. Is the physician in organized medical groups that have outpatient electronic medical records, which could be a source of data? Will their financial or billing systems be able to identify all patients with diabetes in their practices? If not, can the health plans in the area supply the data by practice site or individual physician?
- D. Do the source outpatient data is the same as inpatient data
Answer: A,D
NEW QUESTION 86
_______________ is based on a simple principle-statistical probability. In other words, within a known population of size n, there will be a fixed probability of selecting any single element.
- A. Random sampling
- B. Probability sampling
- C. Systematic sampling
- D. Non-probability sampling
Answer: B
NEW QUESTION 87
The primary benefit of adopting a countrywide or global uniform set of discharge data is to:
- A. Assist medical records personnel in collecting internal data.
- B. Facilitate computerization of data.
- C. Validate data being collected from other sources.
- D. Facilitate collection of comparable health information.
Answer: D
NEW QUESTION 88
The test-retest reliability coefficient is a method to measure instrument reliability. This method measures the degree
of correspondence between:
- A. Answers to the same questions asked of the same respondents at same point in time
- B. Answers to the different questions asked of the same respondents at same point in time
- C. Answers to the different questions asked of the same respondents at different points in time
- D. Answers to the same questions asked of the same respondents at different points in time
Answer: D
NEW QUESTION 89
The following diagram shows:
- A. None of these
- B. Quality improvement
- C. Baldrige criteria for improvement
- D. API Improvement model
Answer: D
NEW QUESTION 90
Many organizations establish condition-specific patient registries for their more sophisticated quality improvement
projects because they do not have a reliable source of clinical information. The use of patient registries is
advantageous for the following reasons EXCEPT:
- A. They are rich source of information because they are customized
- B. They can be used for quality improvements and research purposes
- C. They can collect all the data that the physician or health system determines are most important
- D. They are not subject to short comings of review records
Answer: D
NEW QUESTION 91
Statistical analysis conducted with control charts is different from what some consider "traditional research" (e.g. hypothesis testing, development of p-values, design of randomized clinic trials). Traditional research is designed to compare the results at time one (e.g. the cholesterol levels of a group of middle-aged men) with the results at time two (typically months after the initial measure).
Research conducted in this manner is referred to as ___________________.
- A. Static group comparison
- B. SPC
- C. None of these
- D. Continuous distribution
Answer: A
NEW QUESTION 92
Collecting patient __________ data also is becoming a standard evaluation measure in the education and certification of medical, nursing, and allied health students.
- A. Report
- B. Ratings of satisfaction
- C. Experience-of-data
- D. CMS
Answer: C
NEW QUESTION 93
Case-mix adjustment accounts for the different types of patients in institutions. Adjustment should be considered
when hospital survey results are being released to the public. The characteristics commonly associated with the
patient reports on quality of care are all of the following EXCEPT:
- A. Number of visits to the hospitals
- B. Discharge service (e.g., childbirth patients evaluate their experiences more favourably
than do medical or surgical patients; medical patients report the most problems with care) - C. Patient satisfaction
- D. Patient age (i.e., older patients tend to report fewer problems with care)
Answer: C
NEW QUESTION 94
If you decided to interview ten patients in your emergency room on a given day and drew conclusions about your emergency services from these people. You have taken limited data and made a huge jump in logic.
This jump is known as:
- A. Quota sampling
- B. Over-generalization
- C. Stereotyping
- D. Ecological fallacy
Answer: D
NEW QUESTION 95
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