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NEW QUESTION 68
XY is a small software development company. Which of the following are most likely to assist the organisation in facilitating innovation?
Select ALL that apply.
- A. Leadership of the organisation
- B. Organisational structure
- C. The planning processes
- D. The budgeting processes
- E. The organisational targets
- F. Organisational culture
Answer: A,B,F
NEW QUESTION 69
A business is seeking to introduce TQM. It gets some advice from a business consultant on how to ensure it is successful in its implementation. Which of the following are likely to be included in the advice they receive?
Select ALL that apply.
- A. Communicate frequently to your business.
- B. Give a fixed time scale for the TQM project.
- C. Gain full commitment from your entire management team.
- D. Motivate and train your staff to take up the ethos of quality.
- E. Get your suppliers involved in TQM.
- F. Encourage the sharing of ideas.
- G. Ensure TQM gets strategic focus.
- H. Ensure a clear budget is identified for TQM.
- I. Introduce a TQM department in the organisational structure.
Answer: C,D,E,G
Explanation:
E, F
NEW QUESTION 70
Which of the following is a feature associated with personnel management rather than the more modern concept of human resource management?
- A. The line manager's role is seen as transactional
- B. There is an emphasis on facilitation
- C. Employees are seen as assets
- D. Employees are motivated by consent
Answer: A
NEW QUESTION 71
Which of the following is associated with the control aspect of the finance function?
- A. Investment decisions
- B. Amendment of original budgets
- C. Strategy formulation
- D. Pricing decisions
Answer: B
NEW QUESTION 72
Which of the following would work as Support Staff in Mintzberg's organisational structure?
- A. Accountants
- B. Line supervisors
- C. HR managers
- D. Press relations staff
Answer: D
NEW QUESTION 73
K manages the finance function of a cable manufacturing business In order to cope with an increasingly diverse workload K needs human resources to recruit someone with a digital mindset Which THREE of the following individual charactenstics should K emphasise to human resources as important in finding the right candidate?
- A. A visionary leader
- B. An open-minded outlook
- C. Adopting a 'helicopter view'
- D. A 'photographic' memory
- E. A compliant personality
Answer: A,C,E
NEW QUESTION 74
AB Company is planning to produce a new product which will require an extra shift to be worked in its factory, and needs to know if the sales expected will cover the extra cost of manufacture. Which of the following financial processes will be used to calculate this?
- A. Key factor analysis
- B. Break even analysis
- C. Investment appraisal
- D. Pricing analysis
Answer: B
NEW QUESTION 75
Which of the following best describes a digital mindset?
- A. Understanding the concept of seeing beyond the individual elements of digital change
- B. Interpreting data that is analysed digitally to understand its content, formats, and structure
- C. Understanding the process of harvesting data from source databases and locations
- D. Thinking shaped by the process of collecting organisation and analysing a large set of data to discover patterns.
Answer: A
NEW QUESTION 76
One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?
- A. Human Resources
- B. Shareholders
- C. Sales function
- D. Production function
Answer: C
NEW QUESTION 77
A PESTEL analysis (political, economic, social, technological, ecological and legal) is used by marketing to monitor its macro environment. Select THREE examples of economic factors
- A. The introduction of new legislation relating to business tax
- B. Social mobility
- C. Consumers' propensity to save
- D. Interest rates
- E. New ways of distribution
- F. The rate of inflation
Answer: C,D,F
NEW QUESTION 78
N is working on a project management team for the first time and is aware that there are distinct stages that follow on consecutively in the project management process However, N is unsure of the exact order of these stages Which of the following indicate the project management stages in the correct order?
- A. Planning, initiation, controlling, executing, review and close
- B. Initiation. planning, controlling, executing, review and close
- C. Initiation, planning, executing, controlling, review and close.
- D. Planning initiation, executing, controlling, review and close
Answer: C
NEW QUESTION 79
Which of the following specifically describes experiential marketing?
- A. Experiential marketing uses marketing techniques to achieve non-commercial goals.
- B. Experiential marketing uses marketing techniques to motivate employees.
- C. Experiential marketing uses marketing techniques to maximise profits.
- D. Experiential marketing uses marketing techniques to create an emotional connection between a person and a brand.
Answer: D
NEW QUESTION 80
Which of the following can facilitate innovation within an organisation?
Select ALL that apply.
- A. The leadership style
- B. A blame culture
- C. The communications system
- D. A formal structure
Answer: A,C
NEW QUESTION 81
Which of the following would specifically be an example of the use of the marketing concept by a charity?
- A. Having pencils made with the name of the charity on them
- B. Only buying pencils made from sustainable materials
- C. Selling pencils to make a profit for the charity
- D. Giving pencils out to children in developing countries
Answer: A
NEW QUESTION 82
It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?
- A. Enhancement of internal processes
- B. Learning and growth
- C. Financial
- D. Customer satisfaction
Answer: B
NEW QUESTION 83
Continued improvements in Information Technology have encouraged organisations to use IT increasingly to assist in their development. Which of the following is such an improvement in IT?
- A. Increased data storage capacity
- B. Improved decision making processes
- C. Improved operations and manufacturing processes
- D. Improved communications systems
Answer: A
NEW QUESTION 84
Which TWO of the following are important aspects of the product in the marketing mix?
- A. Distribution
- B. Advertising
- C. Sponsorship
- D. Warranties
- E. Brand image
Answer: D,E
NEW QUESTION 85
XY Company operates a flexible manufacturing system, manufacturing a single standard product. What is the disadvantage of this system if the organisation expands its product range?
- A. The ability to change between jobs
- B. The cost of enhanced flexibility
- C. Small batches can be accommodated
- D. Fast response times
Answer: B
NEW QUESTION 86
Which of the following best describes the 'passive stage' of purchasing?
- A. Purchasing integrates latest practices and technology
- B. Purchasing is independent of corporate strategy
- C. Purchasing has no strategic direction
- D. Purchasing is concentrated on price negotiation
Answer: C
NEW QUESTION 87
A high volume operation is likely to be characterised by which of the following?
- A. High capital intensity
- B. High labour flexibility
- C. High cost inputs
- D. High labour pay rates
Answer: A
NEW QUESTION 88
Which THREE of the following areas would be improved by an organisation using a Customer Relationship Management (CRM) system?
- A. Sales
- B. Customer service
- C. Inventory management
- D. Budgeting
- E. Operations
- F. Marketing
Answer: A,B,F
NEW QUESTION 89
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