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Updated: Jul 29, 2026

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Salesforce Slack-Admn-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Slack Administrator
Exam Number:Slack-Admn-201
Available Languages:English
Real Exam Qty:60
Exam Price:$200
Related Certifications:Salesforce Certified Slack Consultant
Salesforce Certified Slack Developer
Salesforce Certified Platform Administrator
Exam Format:Multiple-choice, Multiple-select
Exam Duration:90 minutes
Passing Score:65%
Sample Questions:Salesforce Slack-Admn-201 Sample Questions
Exam Way:Online proctored or Onsite proctored
Pre Condition:Salesforce recommends completing the Salesforce Certified Platform Administrator (ADM-201) certification first.
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/slackadministrator

Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
App Administration10%- Manage app approvals and app directory
- Configure app permissions and settings
- Understand Slack Connect for inter-organization collaboration
- Manage integrations and workflows
Workspace Administration9%- Configure workspace-level and org-level policies
- Understand Enterprise Grid organization vs single workspace
- Manage workspace settings and configurations
Fundamentals9%- Navigate the Slack Admin console
- Differentiate between Slack plans and features
- Understand Slack roles and responsibilities
User Lifecycle Management14%- Configure single sign-on (SSO) and identity management
- Configure user provisioning and deprovisioning
- Manage user roles and admin roles
- Handle user onboarding and offboarding
Channel & User Group Administration28%- Manage user groups and channel permissions
- Manage default channels and required channels
- Implement channel naming conventions and best practices
- Convert public channels to private channels
- Configure channel management policies
Security15%- Configure domain and IP restrictions
- Monitor and audit workspace activity
- Enable multi-factor authentication (MFA)
- Configure security policies and compliance settings
- Manage DLP (Data Loss Prevention) and retention policies
Enabling Slack Success15%- Promote best practices and user adoption
- Drive organizational collaboration and productivity
- Use analytics and reporting to measure engagement
- Create help channels for user support

Salesforce Certified Slack Administrator Sample Questions:

1. Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?

A) Make VPN mandatory
B) Block Workspace access
C) Restrict access based on IP
D) Block message copying and the downloads


2. You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)

A) #announcements-team
B) #sales-help-services
C) #help-finance
D) #acme-sales proj finance


3. You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

A) Direct your employees to access Slack through your identity provider (IdP).
B) Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
C) Allow all workspace members to invite new members.
D) Enable employees to sign up for the workspace using the company's email domain.


4. Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A) Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
B) Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
C) Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
D) There is a limit of ten org-wide channels, and this project would not necessitate creating one.


5. You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)

A) Export the data from the Members section of the org analytics dashboard.
B) Export the data using the Export Data tab in the org administration dashboard.
C) Gather the data from the Manage Members section of each workspace's administration dashboard.
D) Open a ticket with Slack's Customer Experience team to see which guest accounts are active.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: A

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