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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Slack admin reviewing an approval request for an app to be used in your organization.
You notice that a particular app requires permission to "Send messages as @bot." Which bot scope will need to be assigned to the app to grant the requested permission?
(Select the best answer.)

A) admin.apps:write
B) chathistory
C) chat:write
D) admin.conversations:read

2. Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A) Member with deactivation time in six months
B) Single-channel Guest with deactivation time in six months
C) Member with no deactivation time
D) Multi-channel Guest with deactivation time in six months

3. Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A) The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
B) Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
C) The number of messages posted in the #help-hr triage channel over the past 30 days
D) The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

4. Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

A) Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
B) Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
C) Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
D) People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.

5. What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A) A keyword is used in a message.
B) A new member joins the workspace.
C) A new member joins a channel.
D) A specific date and time.
E) A new channel is created.

Solutions: