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Updated: Aug 05, 2026
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IBM P6040-014 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM SurePOS 500 Models 5x5 Technical Mastery |
| Exam Number: | P6040-014 |
| Available Languages: | English |
| Passing Score: | 70% |
| Certificate Validity Period: | Not specified |
| Exam Duration: | 90 minutes |
| Exam Price: | $100-$200 USD |
| Real Exam Qty: | 60-70 |
| Exam Format: | Multiple choice, Scenario-based, Drag and drop |
| Recommended Training: | IBM SurePOS 500 Series Documentation |
| Exam Registration: | IBM Certification Registration Pearson VUE |
| Sample Questions: | IBM P6040-014 Sample Questions |
| Exam Way: | Online proctored or at authorized Pearson VUE testing centers |
| Pre Condition: | No formal prerequisites recommended; technical experience with POS hardware is preferred |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM P6040-014 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 25% | - Hardware installation
|
| Maintenance and Support Resources | 20% | - Service procedures
|
| Diagnostics and Troubleshooting | 35% | - Component-level troubleshooting
|
| System Overview and Architecture | 20% | - Features and design concepts
|
IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:
1. What are two advantages of the infrared technology used in the IBM SurePOS 5x5? (Choose two.)
A) Infrared touch screens have an unlimited number of touches.
B) It is the most economical tomass produce.
C) It provides the best overall image quality of any touch technology.
D) Field calibration is only required once a year.
E) A special coating makes infrared touch screens easierto clean than other technologies.
2. In order to access the memory slots on the IBM SurePOS 5x5 system, which two components must be removed first? (Choose two.)
A) tower center cover
B) hard disk drive cover
C) processor and heat sink assembly
D) I/Otailgate cover
E) rear cover
3. What are four optional features for the IBM SurePOS 5x5? (Choose four.)
A) internal CD-ROM drive
B) compact ANPOS keyboard
C) video adapter card
D) 512MB of system memory
E) presence sensor
F) 4GB embedded modular flash drive
G) three-track MSR
4. The IBM Diagnostics for POS Systems and Peripherals runs from which media?
A) a USB memory key, 256MB or larger
B) the Enterprise server
C) a subdirectory on the system hard disk drive
D) a USB connected CDROM drive
5. Which two statements are true when implementing wireless functionality in the IBM SurePOS Model 545 and Model 565? (Choose two.)
A) For model 545, wireless capability is available through USB technology only.
B) Model 565 has the capability to add wireless support through the PC card slot or through USB technology.
C) Both models 545 and 565 have the capability to add wireless support through the PC card slot or through USB technology.
D) For model 565, wireless capability is available through USBtechnology only.
E) Model 545 has the capability to add wireless support using the PC card slot only.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D,E | Question # 3 Answer: B,C,F,G | Question # 4 Answer: A | Question # 5 Answer: A,B |
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