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Updated: Jul 30, 2026

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Microsoft MS-721 exam is a great way for IT professionals to demonstrate their expertise in Microsoft Teams and Skype for Business, two of the most popular collaboration and communication platforms used by organizations around the world. By passing MS-721-JPN exam, IT professionals can enhance their career prospects and demonstrate their ability to plan, deploy, and manage enterprise-level communication solutions.

The MS-721 exam is currently in beta testing, which means that it is still being refined and modified before it is officially released. However, taking the beta exam provides candidates with the opportunity to gain early access to the certification and demonstrate their knowledge and skills in collaboration and communication systems.

Microsoft MS-721日本語 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Exam Number:MS-721
Related Certifications:Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Available Languages:English, Chinese (Simplified), Japanese, German, French, Korean, Spanish, Portuguese (Brazil), Arabic (Saudi Arabia), Chinese (Traditional), Italian, Russian, Indonesian (Indonesia), Turkish
Exam Format:Multiple choice, Multiple select, Drag and drop, Case study, Build list
Exam Duration:100-120
Certificate Validity Period:1 year (renewal required)
Real Exam Qty:40-60
Exam Price:$165 USD
Passing Score:700
Sample Questions:Microsoft MS-721日本語 Sample Questions
Exam Way:Online proctored exam or In-person at Pearson VUE testing centers
Pre Condition:Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/

Microsoft MS-721 certification exam is designed to test the candidate's knowledge and skills in various areas of collaboration and communication systems engineering. MS-721-JPN exam covers a range of topics, including designing and implementing solutions using Microsoft Teams, designing and configuring Skype for Business, and configuring and managing Exchange Server. Other areas covered include network architecture, security, and managing devices and applications.

Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/

Microsoft MS-721 (Collaboration Communications Systems Engineer (beta)) Exam is a certification exam that is designed to test the skills and knowledge of IT professionals in the field of collaboration and communication systems engineering. Collaboration Communications Systems Engineer (MS-721日本語版) certification is aimed at individuals who are looking to validate their skills in designing, implementing, and managing collaboration and communication solutions using Microsoft technologies.

Microsoft MS-721日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Configure Teams Phone policies
  • 2. Plan for Teams Phone with PSTN connectivity
  • 3. Plan for Teams Phone deployments
  • 4. Configure call queues and auto attendants
  • 5. Configure emergency calling policies
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network bandwidth requirements
  • 2. Configure network ports and protocols
  • 3. Plan for network topology and connectivity
  • 4. Plan and configure network settings for media traffic
  • 5. Implement quality of service (QoS)
- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Plan for Teams meetings and live events
  • 3. Plan for Microsoft Teams Rooms
  • 4. Configure meeting policies
  • 5. Configure conferencing bridges
Topic 2: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure recording policies
  • 2. Configure information barriers
  • 3. Configure compliance recording
  • 4. Configure retention policies for calls and meetings
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot Teams Phone
  • 1. Monitor SBC health
  • 2. Troubleshoot call issues
  • 3. Analyze call analytics
  • 4. Use Call Quality Dashboard (CQD)
  • 5. Monitor call quality
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Use Teams Admin Center for diagnostics
  • 3. Analyze meeting usage reports
  • 4. Monitor meeting quality
  • 5. Troubleshoot audio/video issues
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Analyze usage reports
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
Topic 3: Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Configure meeting settings
  • 2. Configure meeting templates
  • 3. Configure audio conferencing
  • 4. Configure live captions and transcription
  • 5. Manage meeting policies
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Manage Teams certified devices
  • 3. Manage Teams Rooms devices
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure Teams panels
Topic 4: Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency locations
  • 3. Manage emergency calling licenses
  • 4. Configure emergency calling policies
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Teams Calling Plans
  • 3. Configure Operator Connect
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure voice routing policies
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure call hold music
  • 3. Configure location-based routing
  • 4. Configure call park policies
  • 5. Configure caller ID policies

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