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Updated: Sep 01, 2025
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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
1. What is the best way to tell if your social software sales session went well with your customer?
A) When you have polite nods from your attendees
B) When you have finished all of your slides
C) When you have a drawing showing ideas that cover a compelling personalized social software solution for that customer
D) When they ask to connect to you via LinkedIn
2. What design theme allows IBM Connections to be plugged in and accessed from a variety of different software and mobile products?
A) Social forums
B) Blogs
C) Idea center
D) Social everywhere
3. Successful Social Businesses use which tool to be more nimble in discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?
A) Social Analytics
B) Telemarketing surveys
C) Online Forms
D) eCommerce checkout carts
4. What can you tell your customer about what is happening in the marketplace?
A) The pace of adoption of new technologies is slowing down.
B) The world is becoming simpler and focused.
C) The world is becoming less instrumented and interconnected.
D) The world is becoming more instrumented, interconnected, and intelligent.
5. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?
A) Media center
B) Media gallery
C) Information hub
D) Information center
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
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