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Updated: Sep 05, 2025
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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:
1. A product ownership analysis (POA) practitioner can use which of the following metrics to determine the customer acceptance of a product?
A) Internal rate of return (IRR)
B) Monthly or annually recurring revenue per user (MRR/ARR)
C) Net promoter score (NPS)
D) Return on investment (ROI)
2. How does a product ownership analysis (POA) practitioner help a product owner optimize the product development process?
A) Refuse all changes once the backlog is complete
B) Anticipate and accept changes
C) Assess every change from a cost perspective
D) Deliver as many things that were originally planned as possible
3. Which of the following is a technique used with users or customers to validate understanding of the value and priority of features of a product?
A) Value proposition canvas
B) Product roadmap
C) Empathy map
D) $100 test
4. One activity that helps the product ownership analysis (POA) practitioner target customers is:
A) the creation of customer stories.
B) modelling customer behaviour.
C) organizing customer information.
D) passive customer work shadowing.
5. A high performance team can be created by:
A) coaching the team to be self-organizing.
B) engaging and empowering the team.
C) providing the team with psychological safety.
D) giving the team a shared goal.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |
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