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Updated: Sep 18, 2026
No. of Questions: 993 Questions & Answers with Testing Engine
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CompTIA JK0-802 Exam Overview:
| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Certification Exam (JK0-802) |
| Exam Number: | JK0-802 |
| Exam Price: | Academic pricing ~$189–$216 USD (varies by region/channel; retired version) |
| Available Languages: | Japanese, German, English, Spanish |
| Passing Score: | 700 (scale 100–900) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | Up to 90 |
| Related Certifications: | CompTIA A+ (requires JK0-801 + JK0-802) |
| Exam Format: | Performance-Based, Multiple Choice, Drag-and-Drop |
| Certificate Validity Period: | 3 years from issue date |
| Recommended Training: | CompTIA Official Training |
| Exam Registration: | Pearson VUE Testing CompTIA Official A+ Page |
| Sample Questions: | CompTIA JK0-802 Sample Questions |
| Exam Way: | Onsite at Pearson VUE testing centers; academic version via CompTIA Academy Partners; RETIRED exam (no longer available for new candidates) |
| Pre Condition: | No formal prerequisites; recommended 6–12 months hands-on IT support experience; must pass both JK0-801 and JK0-802 to earn CompTIA A+ |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 22% | - Malware prevention, detection and removal - Wireless and network security settings - User authentication and permissions - Physical and logical security concepts |
| Operating Systems | 33% | - System utilities and command-line tools - File systems, storage and driver management - Windows installation and configuration - Application installation and updates |
| Mobile Devices | 9% | - Mobile security and data management - Android and iOS configuration - Synchronization and connectivity |
| Software Troubleshooting | 36% | - Application errors and crashes - Operating system boot and performance issues - Network connectivity problems - Security-related troubleshooting |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
Which of the following requires desktop software to synchronize contacts with the PC?
- A. iPhone
- B. A vehicle GPS device
- C. Android tablet
- D. Android
Correct Answer: A 🗳️
When scheduling a backup for preventative maintenance, which of the following would
ensure all data was captured?
- A. Incremental
- B. Differential
- C. Full
- D. Daily
Correct Answer: C 🗳️
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Which of the following BEST describes the difference between batteries used in iOS
devices versus Android devices?
- A. Android device batteries also work in iOS devices
- B. Android device batteries are wirelessly charged
- C. iOS device batteries are not replaceable
- D. iOS devices batteries are NiMH
Correct Answer: C 🗳️
Which of the following is one of the key differences between iOS smartphones and Android-based smartphones?
- A. Android has an open source application store
- B. iOS phones cannot use "Airplane Mode"
- C. iOS phones have to install apps from a PC
- D. Android phones cannot adjust Bluetooth visibility timeouts
Correct Answer: A 🗳️
A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?
- A. Restart the system to verify the proper boot sequence.
- B. Inform the customer the hard drive has crashed and replace the drive.
- C. Repair the boot up sequence using recovery console.
- D. Restart the system, booting from a system recovery disk.
Correct Answer: A 🗳️
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