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Updated: May 28, 2026
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CompTIA A+ Certification Exam (JK0-801) Sample Questions:
1. A technician has replaced a riser inside a server and the riser is failing again after reboot. Which of the following should have been used when initially replacing the riser?
A) Vacuum cleaner
B) ESD mat
C) Proper cable management
D) Compressed air
2. A technician has been asked to identify the unknown network addresses from a series of
printers attached to the network via external hardware printer servers. Which of the following will provide the technician with the necessary information?
A) Performing a device print page from each print server
B) Performing a device self test print page from each printer
C) Performing a device factory reset on each print server
D) Performing a PING of each device address without the FQDN
3. Which of the following laptop accessories would MOST likely be used to support multiple displays when the laptop hardware does not have multiple video outputs?
A) PCMCIA card
B) Adjustable monitor arm
C) Docking station
D) VGA to DVI converter
4. A laser multi-function device in an office is able to scan documents, but users are reporting that when they try to make copies they receive an error. Which of the following troubleshooting steps should a technician try FIRST?
A) Check the toner level to see if it is low.
B) Apply a new preventative maintenance kit.
C) Ensure the MFD is connected and on the network.
D) Replace all empty ink cartridges in the MFD.
5. A user with an inkjet printer states that all their color printouts are missing red ink. The inkjet printer has a cartridge for each of the CMYK colors, and the user recently replaced the magenta cartridge. Which of the following should the technician do NEXT?
A) Verify printer cables are connected
B) Perform printer head cleaning
C) Purchase a maintenance kit
D) Use a different weighted paper
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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