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Updated: Sep 03, 2025
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HP Selling HP Printing and Computing Services Sample Questions:
1. Which statement is true about the worldwide services market?
A) Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
B) Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
C) The services market is very competitive with low annual growth
D) Customers are still brand conscious and do not pay much attention to the experience they get from devices.
2. Which devices are covered by K2 Graphics support service line (printing)?
A) HP Entry level Inkjet printers
B) HP Tablets and Slates
C) Corporate, Enterprise and Public sector HP Laserjet printers
D) HP Designjet printers
3. What makes selling services attractive to sales representatives?
A) Sales representatives earn additional income on sales related to contractual services.
B) Corporate Enterprise and Public Sector customers frequently insist on purchasing services
C) Sales representatives are entitled to personal discounts.
D) Services contribute more to sales targets than selling hardware alone; it takes three times more hardware revenue to make the same gross profit as with services.
4. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)
A) Partners receive a percentage of the rebate payment on their sales.
B) Partners receive extra rebates on all HP equipment sold.
C) Partners pay lower list prices on product line (only printer and computer) in scope
D) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B,D |
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