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Updated: Sep 13, 2026

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SAP C_PXSUP_90 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
Exam Number:C_PXSUP_90
Certificate Validity Period:Unspecified / Typically valid until next exam version
Related Certifications:SAP Certified Support Consultant
SAP Solution Manager Associate
Exam Duration:180 minutes
Available Languages:English
Exam Format:Multiple Choice, Multiple Response
Real Exam Qty:80
Exam Price:$220 - $350 USD
Passing Score:64%
Recommended Training:BC400 - ABAP Workbench Foundations
SM001 - SAP Solution Manager Overview
Exam Registration:SAP Training & Certification Shop
SAP for Me
Sample Questions:SAP C_PXSUP_90 Sample Questions
Exam Way:Online proctored via SAP Certification Hub or onsite at authorized SAP training centers
Pre Condition:No mandatory prerequisites; recommended: basic knowledge of SAP Business All-in-One, ABAP fundamentals, and support processes
Official Syllabus URL:https://training.sap.com/certification/c_pxsup_90-g/

SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
  • 1. Debugging techniques and runtime analysis
    • 2. Traces: SQL Trace, ABAP Trace, ST05
      • 3. System logs: SM21, ST11, SM13, SM12
        - ABAP Workbench & Dictionary
        • 1. Transactions SE80, SE11, SE16, SM30
          • 2. Data Dictionary objects and attributes
            • 3. Screen processing (PAI/PBO) and system fields
              SAP Business All-in-One Support25%- Application-Specific Support
              • 1. Incident handling for preconfigured business processes
                • 2. Customizing and transport management
                  • 3. System monitoring and health checks
                    Incident Management Fundamentals20%- Support Process Overview
                    • 1. Business hours and SLA configuration
                      • 2. Message lifecycle and status management
                        • 3. Response and escalation procedures
                          - SAP Support Infrastructure
                          • 1. SAP Solution Manager Work Centers
                            • 2. Connecting to SAP Global Support
                              • 3. SAP Notes and Knowledge Base search
                                Advanced Support Tools & Procedures15%- Collaboration & Reporting
                                • 1. Updating messages with SAP
                                  • 2. Support reporting and documentation
                                    - SAP Note Implementation
                                    • 1. Correction instruction application
                                      • 2. Transaction SNOTE usage

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question #1

                                        During the execution of a dialog transaction, you receive an error message about a failed authority check. How could you analyze this? (Choose two)

                                        • A. Use the F1 help to check the message ID and then apply the where-used list in transaction SE91.
                                        • B. Analyze the entry in transaction SU53 (Authorization Data for User) and compare with the User Master Record.
                                        • C. Create a Breakpoint on Statement AUTHORITY-CHECK and watch out for return codes other than 0.
                                        • D. Get the name of the authorization object from the F1 help, navigate to its definition (in SE80) and apply the where-used list.
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B,C  🗳️

                                        Question #2

                                        What does priority in incident management mean? (Choose two)

                                        • A. It is an attribute that characterizes the urgency of an issue.
                                        • B. It is an attribute of the customer's system.
                                        • C. It is an attribute of an issue.
                                        • D. It is an attribute of the Service Desk.
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A,C  🗳️

                                        Question #3

                                        How can you switch to the debugging mode?

                                        • A. Enter /h in the command field
                                        • B. Enter /debugging in the command field
                                        • C. Enter /debug in the command field
                                        • D. Choose Help ? Debugging
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A  🗳️

                                        Question #4

                                        Which of the following transactions allows you to find out whether a particular ABAP program (for example, RMMMPERI or Z_DELETE_ALL_FI_DATA) has been executed at a certain time in the past? (Choose two)

                                        • A. SM50 (Workprocess overview)
                                        • B. ST03N (Workload analysis)
                                        • C. SM66 (Systemwide Workprocess overview)
                                        • D. ST03 (Workload analysis)
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B,D  🗳️

                                        Question #5

                                        For which of the following is the SQL trace (ST05) limited?

                                        • A. The current instance
                                        • B. The current work process
                                        • C. The system
                                        • D. The current user
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A  🗳️

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