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Updated: Aug 02, 2026
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IBM C9020-461 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Midrange Storage Technical Support V4 |
| Exam Number: | C9020-461 |
| Exam Price: | Approx. $200 USD (varies by region) |
| Passing Score: | 59% |
| Available Languages: | English, Simplified Chinese, French, Japanese, Korean |
| Real Exam Qty: | 64 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-based, Drag-and-drop |
| Certificate Validity Period: | 3 years |
| Related Certifications: | IBM Certified Specialist - Midrange Storage Sales V2 (C9020-460) |
| Recommended Training: | IBM Midrange Storage Technical Support Training IBM PartnerWorld Technical Resources |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM C9020-461 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized testing centers |
| Pre Condition: | No formal prerequisites; 6–12 months hands-on experience with IBM midrange storage recommended |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/C9020-461 |
IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CAMSS Concepts | 9% | - Hybrid cloud storage considerations - Data security and compliance - Cloud, Analytics, Mobile, Social, Security integration |
| Topic 2: Resources and Tools | 19% | - IBM documentation and support portals - Configuration and sizing resources - Management and monitoring tools - Troubleshooting methodologies |
| Topic 3: Customer Environment and Plans | 28% | - Determine capacity and performance planning - Evaluate existing infrastructure and workloads - Understand business continuity and disaster recovery needs - Analyze customer storage requirements |
| Topic 4: Product Information | 44% | - Copy services, virtualization, and data reduction technologies - IBM Storwize family architecture and features - IBM XIV Storage System - IBM FlashSystem family - SAN Volume Controller (SVC) - IBM Spectrum Storage software suite |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. What is a new protocol standard for provisioningstorage in a cloud environment?
A) OpenPower
B) LINUX
C) OpenStack
D) SNIA
2. Which feature of the IBM Storwize familyis recommend when additional space for disk drives is unavailable?
A) Virtualization
B) Deduplication
C) Storage tiering
D) Real-time Compression
3. Which RAID array type is generally implemented for applications that have a very heavy write ratio?
A) RAID 5
B) RAID 10
C) RAID 6
D) RAID 3
4. A customer has a TS3310 Tape library installed in its data center, which consists of a base unit with 2 x LTO-6 tape drives and a single expansion module with an additional 2 x LTO-6 drives installed. The TS3310 tape library has 81 storage slots licensed.
The growth in business requires that the tape library has an additional explanation module installed, and the new solution to be fully configured with LTO-6 drives and all tape storage slots licensed. Additionally, there is a requirement to encrypt the data backed up to tape.
Which recommendation for the number of LTO-6 drives, storage slot licensing, and any additional items is required to provide the desired solution?
A) 4 x LTO-6 Tape Drives, 3 x Storage Slot Expansion License, 3 x Encryption License
B) 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 1 x Encryption License
C) 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 2 x Encryption License
D) 4 x LTO-6 Tape Drives, 4 x Storage Slot Expansion License, 8 x Encryption License
5. An IBM customer has had trouble with restores on its older disk array. The last time this happened it caused a 20% drop in web traffic leading to lost sales. They would like to implement a new DCS3860 storage system and have called upon the IBM specialist to provide an overview. The customer is highly concerned about using more space in the data center.
What should the IBM specialist recommend as features on the IBMDCS3860 to address these concerns?
A) Volume Copy for automated data placement
B) Easy Tier functionality for automated data placement
C) Dynamic Disk Pooling for automated recovery
D) Global Parallel File System for automated recovery
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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