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Updated: Aug 29, 2026
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IBM C4060-156 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | System x Server Family Technical Support V1 |
| Exam Number: | 000-156 |
| Available Languages: | Japanese, English |
| Related Certifications: | IBM Certified Specialist - System x Server Family Technical Support V2 (C4060-156) |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 68% |
| Real Exam Qty: | 57-60 |
| Exam Price: | $200 USD |
| Certificate Validity Period: | No expiration (IBM policy) |
| Recommended Training: | IBM System x Technical Training |
| Exam Registration: | Pearson VUE |
| Sample Questions: | IBM C4060-156 Sample Questions |
| Exam Way: | Onsite at Pearson VUE test centers; exam retired since ~2014 |
| Pre Condition: | No formal prerequisites recommended |
IBM C4060-156 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Diagnostics and Troubleshooting | 25% | - Error logs and event codes analysis - Predictive Failure Analysis (PFA) - Common issues and resolution steps - Hardware fault isolation |
| Hardware Installation and Configuration | 25% | - Firmware and BIOS configuration - Installation procedures and best practices - ServerProven compatibility verification - RAID setup and storage configuration |
| Tools and Utilities | 20% | - Firmware update methods - ASU (Advanced Settings Utility) - DSA (Dynamic System Analysis) - IBM ToolsCenter and ServerGuide |
| Maintenance and Support | 10% | - Warranty and service policies - Replacement parts procedures - Support resources and documentation |
| System x Product Overview and Architecture | 20% | - Server architecture and components - System x product families and models - Processor, memory, and I/O subsystems |
IBM System x Server Family Technical Support V1 Sample Questions:
Question 1
A BladeCenter customer is a PureFlex prospect. The customer mentions HP FlexFabric Network. The customer is concerned about easily migrating the existing adapter I/O parameters to a new system. Which of the following should be first discussed?
A. SmartCloud Entry
B. BladeCenter Open Fabric Manager (BOFM)
C. Tivoli Provisioning Manager
D. IBM Fabric Manager
Question 2
A retail customer has just installed an IBM option into their server, but the option is not working properly. Which of the following should be checked first to determine if the device is supported in the server?
A. IBM x86 Server Reference (xREF)
B. Configuration and Options Guide
C. IBM ServerProven site
D. Hardware Compatibility List (HCL)
Question 3
A customer that is looking to implement a new x3850 X5 server in their environment, wants it to connect to their existing EMC CLARiiON CX700. Where should the specialist look to verify that this is a supported solution?
A. TechLine
B. SSCT
C. Alinean
D. ServerProven web page
Question 4
A customer asks the System x technical specialist to advise them on updating their firmware during the installation of the new x3650 M4 servers. Which of the following provides that function?
A. ServerProven
B. xConfig
C. UpdateXpress
D. IBM Systems Director
Question 5
A customer is planning for a new large x3850 X5 server installation. Which of the following steps should the technical specialist take to ensure success?
A. Create an implementation plan
B. Provide detailed TCO analysis
C. Engage local FTSS for implementation
D. Conduct a TDA
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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