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Updated: Sep 04, 2026
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Avaya 132-S-911.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911.3 |
| Related Certifications: | Avaya Implementation Professional Specialist (AIPS) Avaya Certified Support Specialist (ACSS) |
| Certificate Validity Period: | Retired |
| Passing Score: | 75% |
| Exam Price: | $125 USD |
| Real Exam Qty: | 65-75 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based |
| Available Languages: | English |
| Recommended Training: | Avaya IP Telephony Implementation Course |
| Exam Registration: | Avaya Training & Certification |
| Sample Questions: | Avaya 132-S-911.3 Sample Questions |
| Exam Way: | Retired exam; historically delivered via Pearson VUE and Avaya authorized test centers |
| Pre Condition: | No official mandatory prerequisites; recommended prior experience with Avaya Communication Manager and IP Telephony infrastructure |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 132-S-911.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Verification & Validation | 15% | - Feature Testing & Interoperability - Call Quality & Bandwidth Assessment - Protocol Validation |
| Topic 2: IP Telephony Implementation | 25% | - System Parameter Configuration - Media Server & Gateway Installation - Network Integration & IP Addressing - Survivability Features (LSP/ESS) |
| Topic 3: User & Endpoint Provisioning | 20% | - Registration & Signaling Setup - Feature Permissions & User Profiles - IP Telephone Configuration |
| Topic 4: Troubleshooting & Support | 15% | - One-Way Audio & Media Problems - Connectivity & Registration Issues - Hardware & Fault Diagnosis |
| Topic 5: System Administration & Maintenance | 25% | - License Management - Alarm and Log Monitoring - Software/Firmware Upgrades - System Backup and Restore |
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
Question 1
What is the maximum number of Media Module hardware slots in any single G250?
A. two
B. one
C. four
D. three
Question 2
When a PC is attached to an Avaya 4600 Series IP Telephone, what are two requirements when the PC and the telephone are on different VLANs? (Choose two.)
A. The PC must tag the frames.
B. A multi-VLAN port or trunk is required.
C. Spanning Tree Protocol must be enabled.
D. One of the VLANs must be the port/native VLAN.
Question 3
The S8500 is the media server of choice when migrating from which two traditional setups? (Choose two.)
A. G3si with standard reliability
B. G3r with standard reliability
C. G3csi
D. G3r with critical reliability
Question 4
Your customer is using MM340s between two S8300 Server with a G350 in different networks in different locations. You can ping the near-end and far-end interface associated with the MM340, but you cannot ping beyond the far-end interface. What are the two most likely problems associated with the configuration? (Choose two.)
A. The defaultip-route on the near-end may not have been administered or has been administered incorrectly.
B. The defaultip-route of the far-end device may not have been administered or has been administered incorrectly.
C. There is no problem. The far-end S8300/G350 is on a different network and one would not expect to be able to ping to it.
D. The IP addresses of all components need to be configured to be on the same network.
Question 5
Your customer has an Avaya S87xx Server with Communication Manager 4.x and needs to add an additional CLAN card to meet its current traffic load. Which two commands add a CLAN board to the system? (Choose two.)
A. add data-module next
B. change communication link
C. add circuit-pack next
D. change node-nameip
E. addip-interface
Solutions:
| Question 1 Answer: A | Question 2 Answer: B,D | Question 3 Answer: A,C | Question 4 Answer: A,B | Question 5 Answer: D,E |
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