[Oct 17, 2025] Salesforce-Certified-Administrator Practice Exam Dumps - 99% Marks In Salesforce Exam
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Salesforce Certified Administrator Exam is a certification exam that validates the skills and knowledge of individuals who work with Salesforce technology. Salesforce-Certified-Administrator exam covers a wide range of topics, including user management, data management, security, automation, and customization. Individuals who pass the Salesforce Certified Administrator exam demonstrate their ability to effectively manage and customize Salesforce environments to meet the needs of their organization.
Salesforce Certified Administrator is a highly recognized certification for professionals who want to demonstrate their expertise in Salesforce administration. Salesforce Certified Administrator certification exam is designed to test the candidate's knowledge and skills in various areas of Salesforce administration, including user management, data management, security, automation, and customization. Salesforce Certified Administrator certification is ideal for individuals who want to advance their careers in Salesforce administration and management.
The Salesforce Certified Administrator certification is intended for individuals who work with Salesforce on a daily basis and are responsible for managing and customizing the Salesforce platform. They are expected to have a thorough understanding of Salesforce’s features and capabilities and be able to configure and maintain the platform to meet the needs of their organization. Salesforce Certified Administrator certification is also useful for those who are seeking career advancement or looking to transition into a Salesforce administrator role.
NEW QUESTION # 137
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password.
Which two options should the administrator consider when resetting the user's password?
Choose 2 answers
- A. Single sign-on users can reset their own passwords using the forgot password link.
- B. Resetting the password will change the user's password policy.
- C. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.
- D. Resetting a locked-out user's password automatically unlocks the user's account.
Answer: C,D
Explanation:
Explanation
Page layout editor is a tool that allows you to customize the layout and organization of detail and edit pages for a specific object and record type combination. You can use page layout editor to make fields editable or read-only on page layouts for different profiles or record types. After resetting a password, the user may be required to activate their device by entering a verification code sent to their email address or phone number before they can log in to Salesforce. This is a security feature that helps prevent unauthorized access to Salesforce from unknown devices or browsers. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5
NEW QUESTION # 138
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
- A. Prebuilt Email Templates.
- B. Prebuilt Auto-Responses.
- C. Prebuilt Flow Templates.
- D. Prebuilt Quick Texts
Answer: A
Explanation:
Explanation
Prebuilt email templates are email templatesthat have been created and provided by Salesforce for common use cases such as sending welcome messages, confirmation emails, etc. They can be used by Cloud Kicks to have consistency when communicating with customers on cases via email channel with categories to help search for the proper message. Prebuilt email templates can be accessed from the email action in the case feed or from the email composer in Lightning Experience. They can also be filtered by category to find the most relevant template for eachcase. Prebuilt quick texts, prebuilt flow templates, and prebuilt auto-responses are not solutions for having consistency when communicating with customers on cases via email channel; they are used for different purposes such as inserting common phrases,creating guided processes, or sending automated replies. References:
https://help.salesforce.com/s/articleView?id=sf.email_templates_prebuilt.htm&type=5https://help.salesforce.com
NEW QUESTION # 139
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?
- A. Auto-response rules, Macros, Entitlements
- B. Auto-response rules, Queues, Macros
- C. Auto-response rules, Queues, Escalation Rules
- D. Auto-response rules, Entitlements, Escalation Rules
Answer: C
Explanation:
Explanation
To acknowledge cases with a Case Reason of Installation immediately via email and assign them to appropriate agents, and escalate cases that are still in New status after 4 hours to support management, an administrator should use Auto-response rules, Queues, and Escalation Rules for case management.
Auto-response rules allow sending automatic email responses to customers based on case criteria. Queues allow grouping cases that share common characteristics and assigning them to a group of users who can access and work on them. Escalation rules allow escalating cases that meet certain criteria to higher-level users or groups and sending email notifications. Macros and Entitlements are not case management tools that can be used for this requirement. References:
https://help.salesforce.com/s/articleView?id=sf.case_autoresponse.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.queues_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5
NEW QUESTION # 140
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
- A. The version of the flow is activated.
- B. The flow is a screen flow.
- C. The version of the flow is inactive.
- D. The flow is a before save flow.
Answer: D
Explanation:
Explanation
Before save flows only support four elements: Assignment, Decision, Get Records, and Loop.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements.htm&type=5
NEW QUESTION # 141
Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?
- A. Use a record trigger flow.
- B. Use a scheduled flow
- C. Use a Roll-Up summary.
- D. Use a scheduled process builder.
Answer: B
Explanation:
Explanation
A scheduled flow is a type of flow that runs at scheduled times on batches of records that meet certain criteria.
It can be used to count the number of open cases associated with each account and update the account with this value every Friday evening by using an assignment element to loop through the accounts and cases andassign the count value to a field on the account record. Using a record trigger flow, a scheduled process builder, or a roll-up summary field are not suitable options for this requirement because they would not run at scheduled times or on batches of records; they would run every time a record is created or updated, which may not reflect the accurate count of open cases at the end of each week.
References:https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled.htm&type=5
NEW QUESTION # 142
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers
- A. Customize Campaign Role.
- B. Add the Campaign Member related list to the Opportunity page layout.
- C. Customize Campaign Member Role.
- D. Add the Opportunity Contact Role related list to the Opportunity page layout.
- E. Customize Opportunity Contact Role.
Answer: D,E
Explanation:
Explanation
Opportunity contact roles allow you to track ROI for contacts that are key stakeholders for opportunities. You need to customize the contact role field and add the related list to the opportunity page layout.
References: https://help.salesforce.com/s/articleView?id=sf.opportunity_contact_roles.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opportunity_contact_role.htm&type=5
NEW QUESTION # 143
Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
- A. Configure a validation rule to meet the criteria.
- B. Create to formula field to fill in the field for managers.
- C. Assign the administrator profile to the managers.
- D. Make the field required for all users.
Answer: A
Explanation:
Explanation
To require the Amount field during the negotiation stage for sales users but allow their managers to make changes, the administrator should configure a validation rule that checks if the user profile is not a sales manager, the stage is negotiation, and the amount is blank. This will prevent sales users from saving the record without entering an amount, but allow sales managers to do so. Making the field required for all users will not meet the requirement. Creating a formula field or assigning the administrator profile to the managers will not affect field requirement. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5
NEW QUESTION # 144
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers
- A. Sales Quotes
- B. Opportunity Stages
- C. Forecasting
- D. Opportunity List View
Answer: B,C
Explanation:
Explanation
Forecasting is a feature that allows you to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your organization. Opportunity stages are the steps that an opportunity goes through as it moves from creation to close, and they determine the probability and forecast category of the opportunity. References:
https://help.salesforce.com/s/articleView?id=sf.forecasting3_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opptystages.htm&type=5
NEW QUESTION # 145
New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?
- A. Create formula field.
- B. Assign with an escalation rule.
- C. Use lead assignment rules.
- D. Configure a validation rule
Answer: C
Explanation:
Explanation
To route new leads to the correct sales person based on the lead address, the administrator should use lead assignment rules that specify criteria based on lead fields such as City, State/Province, or Country, and assign leads that match those criteria to queues or users. Lead assignment rules can be triggered automatically when leads are created or manually by users. Creating a formula field, assigning with an escalation rule, or configuring a validation rule will not route leads to sales people. References:
https://help.salesforce.com/s/articleView?id=sf.leads_assignment_rules.htm&type=5
NEW QUESTION # 146
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers
- A. The current user does not have access to the report folder.
- B. The running dashboard user and viewer have different permissions.
- C. The dashboard needs to be refreshed.
- D. The report needs to be refreshed.
Answer: B,C
NEW QUESTION # 147
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. Single sign-on must be disabled prior to implementing My Domain.
- B. The URL instance for a My Domain stays the same for every release
- C. A deployed My Domain is irreversible and renaming is unavailable.
- D. The login for all internal and external users changes to the My Domain login
Answer: D
Explanation:
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app. References:
https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
NEW QUESTION # 148
Executives at Cloud Kicks have reported that their dashboards are showing inaccurate dat a. The administrator has discovered been changing the source reports.
Which two actions should the administrator take to preserve the integrity of the source reports?
Choose 2 answers
- A. Move the dashboard reports to the view-only folder.
- B. Change the dashboard to be a dynamic dashboard
- C. Create a new report folder with viewer access.
- D. Move the dashboard to the user's private folder.
Answer: A,C
NEW QUESTION # 149
The administrator has been asked to automate a simple field update on the account. When a support agentchanges the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?
- A. Flow Builder
- B. FormulaField
- C. Validation Rule
- D. Approval process
Answer: B
Explanation:
Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today's date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today's date when the status of the account is changed to 'Audited'.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5
NEW QUESTION # 150
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.
How should anadministrator meet this requirement?
- A. Define multiple record types.
- B. Assign Lightning pages as app default.
- C. Update page layout assignments.
- D. Create different user profiles.
Answer: B
Explanation:
Explanation
Lightning pages are custom layouts that let you design pages foryour Salesforce org using Lightning App Builder. You can assign different Lightning pages for different apps, record types, and profiles using Lightning page assignments. To meet the requirement of displaying different Lightning pages for Accounts in Sales Console and Service Console, you need to assign Lightning pages as app default for each app.
References:
https://help.salesforce.com/s/articleView?id=sf.lightning_page_overview.htm&type=5https://help.salesforce.com
NEW QUESTION # 151
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A. Big Deal Alerts
- B. Performance chart.
- C. Activity Timeline.
- D. Key Deals
Answer: A
Explanation:
Explanation
Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are a feature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to a record, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals. References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5
NEW QUESTION # 152
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?
Choose 2 answers
- A. Assignment and escalation rules may be affected.
- B. Auto updates will be made to Visualforce references to prevent data loss.
- C. There will be no data loss with use of a global value set.
- D. Any list view based on the custom field is deleted.
Answer: A,D
Explanation:
Explanation
Two data loss considerations when changing a custom field type from Text to Picklist are:
Assignment and escalation rules may be affected, because the values in the picklist may not match the values that were previously entered in the text field, and the rules may not trigger as expected.
Any list view based on the custom field is deleted, because the filter criteria for the list view may not be valid for the new field type, and the list view cannot be displayed. There will be no data loss with use of a global value set or auto updates to Visualforce references, because these are not related to changing a custom field type from Text to Picklist. References:
https://help.salesforce.com/s/articleView?id=sf.fields_changing_type_considerations.htm&type=5
NEW QUESTION # 153
An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers
- A. The User is the highest role in the role hierarchy
- B. The User is assigned in workflow email alert.
- C. The use is part of a territory hierarchy.
- D. The User is in a Custom hierarchy field.
Answer: B,C
NEW QUESTION # 154
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.
How should an administrator meet this requirement?
- A. Define multiple record types.
- B. Assign Lightning pages as app default.
- C. Update page layout assignments.
- D. Create different user profiles.
Answer: B
NEW QUESTION # 155
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