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Updated: Sep 15, 2026
No. of Questions: 113 Questions & Answers with Testing Engine
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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL 4 Specialist: High-Velocity IT (HVIT) Exam |
| Exam Number: | ITIL-4-HVIT |
| Passing Score: | 70% (28 out of 40) |
| Exam Price: | USD 495 (base price, excluding taxes; bundles vary) |
| Exam Format: | Online proctored, Closed book, Multiple choice |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Managing Professional ITIL 4 Foundation ITIL 4 Specialist: Direct, Plan and Improve ITIL 4 Specialist: Create, Deliver and Support |
| Available Languages: | English, Portuguese (Brazil), Spanish, Italian, Chinese, Polish, German, Japanese, French |
| Exam Duration: | 90 (113 for non-native language speakers) |
| Real Exam Qty: | 40 |
| Recommended Training: | ITIL 4 Specialist: High-Velocity IT Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored via PeopleCert platform; available 24/7; closed-book |
| Pre Condition: | Valid ITIL 4 Foundation certification (or ITIL v3 Foundation equivalent); completion of accredited training or official eLearning is required before exam results are released |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Fast Development | 15% | - Agile, DevOps, and continuous integration/delivery practices - Automation, cloud-native practices, and rapid deployment |
| Topic 2: Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Topic 3: Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| Topic 4: Guiding Principles and Foundational Concepts for Velocity | 20% | - Lean, agile, resilient, and continuous principles - Service-dominant logic, design thinking, complexity thinking - Ethics, safety culture, lean culture, Toyota Kata |
| Topic 5: High-Velocity IT Concepts and Digital Enterprise | 25% | - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance |
| Topic 6: Enabling Resilient Operations | 10% | - Problem management, service continuity, infrastructure and platform management - Capacity and performance management, monitoring and event management |
| Topic 7: Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
An organization's executive management team is trying to build a Lean culture. The line managers in this organization have historically focused on ensuring that employees meet performance quotas and that the employees follow documented procedures. The executive management team is working with line managers to reinforce new ways of thinking, acting, and supporting employees. To do this, they are modelling new behaviours.
Which TWO behaviours of the line managers BEST align with Lean culture?
1. Talking directly to employees to understand how work is actually
done
2. Asking team leaders to define new procedures that ensure goals will
be met
3. Asking team leaders what help employees need and offering that help
4. Using coaching techniques to encourage and incentivize employees
- A. 1 and 4
- B. 3 and 4
- C. 2 and 3
- D. 1 and 2
Correct Answer: A 🗳️
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A provider has researched a market opportunity, created an initial product concept, built a pilot version, and gathered feedback from early adopters.
Which stage of the digital product lifecycle is the provider MOST clearly operating in?
- A. Support
- B. Engage
- C. Obtain/build
- D. Retire
Correct Answer: C 🗳️
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An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
- A. Service level agreement monitoring
- B. Shift left
- C. Chaos engineering
- D. Post-implementation review
Correct Answer: B 🗳️
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A development team consistently chooses quick fixes to meet release deadlines, knowing that these will make future changes more difficult and costly.
What is this an example of?
- A. Technical debt
- B. Chaos engineering
- C. Loosely coupled architecture
- D. Continuous integration
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Docs members. You can sign-up / login (it's free).
An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the 'availability management' practice can support both of these aims?
- A. Measuring the frequency of component failures
- B. Using chaos engineering techniques
- C. Using site reliability engineering techniques
- D. Automating the handling of detected events
Correct Answer: C 🗳️
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