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Updated: Sep 17, 2026

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HP HP2-B31 Exam Overview:

Certification Vendor:HP
Exam Name:HP Imaging and Printing Technical Fundamentals HP2-B31
Exam Number:HP2-B31
Available Languages:English
Exam Price:$60-100 USD (varies by region)
Passing Score:70%
Real Exam Qty:40-60
Certificate Validity Period:Typically 2 years (legacy HP certification program, may vary)
Exam Format:Multiple choice, Scenario-based questions
Exam Duration:60-90
Related Certifications:HP Technical Support certifications (legacy HP ExpertOne tracks)
HP Imaging and Printing Sales Fundamentals
Recommended Training:HPE Certification and Learning Portal
Exam Registration:Pearson VUE HP Certification Portal
Exam Way:Delivered via Pearson VUE testing centers or online proctored exam (varies by region and program availability)
Pre Condition:No formal prerequisites; basic IT and printing knowledge recommended
Official Syllabus URL:https://certification-learning.hpe.com/

HP HP2-B31 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Common printing issues
  • 1. Paper jams and print quality issues
    • 2. Basic diagnostics and error codes
      Topic 2: HP Printing Devices and Solutions- HP printer product families
      • 1. LaserJet, InkJet, and PageWide technologies
        • 2. MFP (multifunction printer) capabilities
          Topic 3: Printing Security and Management- Basic print security concepts
          • 1. Secure printing and access control
            • 2. Network printer security fundamentals
              Topic 4: Imaging and Printing Fundamentals- Basic concepts of imaging and printing technologies
              • 1. Inkjet vs laser printing principles
                • 2. Print workflow overview
                  Topic 5: Supplies and Consumables- Cartridges and maintenance kits
                  • 1. Genuine HP supplies and usage considerations
                    • 2. Toner vs ink cartridges
                      Topic 6: Installation and Configuration- Device setup and connectivity
                      • 1. Driver and firmware basics
                        • 2. USB, network, and wireless installation

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