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Last Updated: Sep 22, 2026
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Salesforce Community-Cloud-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Community Cloud Consultant Exam |
| Exam Number: | Community-Cloud-Consultant |
| Passing Score: | 62% |
| Exam Duration: | 105 minutes |
| Available Languages: | English, Japanese |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Price: | 200 USD |
| Related Certifications: | Salesforce Certified Administrator |
| Recommended Training: | Salesforce Trailhead - Community Cloud Consultant |
| Exam Registration: | Salesforce Webassessor |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Must hold Salesforce Certified Administrator credential |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/communitycloudconsultant |
Salesforce Community-Cloud-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sharing, Visibility, and Licensing | 20% | - User types and access control - Data visibility configuration - Security and sharing models |
| Templates and Use Cases | 8% | - Lightning templates and Bolt solutions - Use case selection |
| Community Management | 11% | - Recommendations and engagement - Management console configuration - Moderation and reputation |
| Content and Search | 9% | - CMS Connect and content management - Multilingual and translation - Chatter features - Search capabilities and configuration |
| Implementation | 22% | - Integration strategies - Mobility and limits consideration - License types and requirements - Rollout and personalization - Infrastructure and deployment types |
| Experience Builder | 12% | - Performance optimization - Lightning pages and components - Branding and navigation customization |
| Community Setup and Configuration | 18% | - Membership and settings - Enable and create communities - Domains and templates |
Asked and Answered: The Salesforce Community-Cloud-Consultant Exam
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Expect 200 USD per attempt and a passing score of 62%. A retake costs the full fee again — one more reason to rehearse with the 286 practice questions from Exam4Docs until your mock scores sit comfortably above the mark.
Yes:
Pair any official course with effective review: the 286 practice questions for the Salesforce Certified Community Cloud Consultant turn training knowledge into exam-ready answers.
The Salesforce Certified Community Cloud Consultant blueprint covers 7 domains — including Community Management (11%), Implementation (22%), Content and Search (9%). Let the weightings steer your schedule: the heavier the domain, the heavier your practice time. Every subtopic is listed in the outline above.
Must hold Salesforce Certified Administrator credential Since vendors update eligibility rules periodically, verify the current requirements on the official page (official Community-Cloud-Consultant exam page) before registering.
Registration runs through the vendor's official channels:
The Salesforce Certified Community Cloud Consultant is delivered Online proctored or onsite testing center — choose your preferred option when booking.
The Salesforce Certified Community Cloud Consultant is Salesforce's official exam for the Salesforce Certified Community Cloud Consultant credential (Consultant level). Passing it certifies a professional background that helps you stand out at work instead of running with the crowd. It also relates to Salesforce Certified Administrator.
105 minutes for 60 questions. Effective review beats anxious cramming: rehearse timed sets in the Exam4Docs engine until pacing becomes habit, and the clock becomes an asset instead of a threat.
Yes — the free Salesforce Certified Community Cloud Consultant demo shows real question quality before you pay, the surest way to identify helpful material in a crowded market. Buying includes 365 days of free updates, renewable later at 50% off.
Salesforce Certified Community Cloud Consultant Sample Questions:
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
- A. Users should be able to submit a support case
- B. Users should be able to view invoice information (external object using Salesforce Connect)
- C. Users should be able to view order information (savedin the Standard Order object in Salesforce)
- D. Branding is limited to the logo and company colour palette.
- E. ChatterGroups will be used for private product collaboration.
Correct Answer: A,B,D 🗳️
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enablemultilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Community Builder
- B. Force.com Sites
- C. Community Settings
- D. Site.com Studio
Correct Answer: A 🗳️
Universal Containers needs to provide Community access to aselect set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.
- A. Use external ETL tools to extract customers and load into Salesforce.
- B. Use the Community import wizard to create users.
- C. Use the Salesforce Community User API to create Community users.
- D. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
Correct Answer: A,D 🗳️
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
- A. Find and install a Visualforce survey app from the AppExchange.
- B. Create a new page, add the standard survey components, and publish.
- C. Build custom Lightning survey components for the template.
- D. Find and install a Lightning survey app from the AppExchange.
Correct Answer: C,D 🗳️
Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.
- Customer users only need to see their orders in the Community.
- Orders are currently public read-only.
- Customer users need to access fields that are already part of the existing integration.
What two things should the Salesforce Admin do to meet these requirements?
Choose 2 answers
- A. Set the External Users' Organization-Wide Defaults to Private for external objects.
- B. Create a new integrationwith the Legacy System for customer users.
- C. Leverage existing integration with the legacy System.
- D. Update the customer user Profile and give them the "View all" permission on the integration object.
Correct Answer: A,C 🗳️
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