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Last Updated: Sep 24, 2026
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Some materials cost a fortune and help a little — stumbling blocks, not stepping stones. Exam4Docs offers the opposite: 87 practice questions for the Oracle RightNow Cloud Service 2016 Implementation Essentials at a fair price.
Oracle 1z1-325 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle RightNow Cloud Service 2016 Implementation Essentials |
| Exam Number: | 1Z0-325 |
| Related Certifications: | Oracle RightNow Cloud Service 2016 Technical Certified Implementation Specialist |
| Real Exam Qty: | 80 |
| Available Languages: | Japanese, English |
| Passing Score: | 70% |
| Exam Duration: | 150 minutes |
| Exam Format: | Multiple answer, Multiple choice |
| Exam Price: | USD 245 (approx.) |
| Certificate Validity Period: | N/A |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at test center or online proctored |
| Pre Condition: | None specified |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Agent Configuration and Workflows | - Navigation sets and agent scripts - Workspaces and workflows |
| Customer Portal Customization | - Accessibility and internationalization - Widgets and scripting - Customer Portal structure and templates |
| Integration and Customization | - Custom objects and fields - Agent Desktop integration - Connect Web Services and APIs |
1z1-325 Essentials — FAQ
Delivery takes about a minute: successful payment triggers an automatic email with your files, installable on unlimited devices — contact our 24/7 staff if nothing arrives within 2 hours (check spam first). And a failed attempt doesn't leave you stranded: take the corresponding 1z1-325 exam within 60 days of purchase, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, and we process a full refund within 7 days. Excluded: exams within 3 days of purchase, payer-name mismatches, and free or expired products. Alternatively, switch to two other equal-value products free.
Expect USD 245 (approx.) per attempt and a passing score of 70%. A retake costs the full fee again — one more reason to rehearse with the 87 practice questions from Exam4Docs until your mock scores sit comfortably above the mark.
The Oracle RightNow Cloud Service 2016 Implementation Essentials blueprint covers 3 domains — including Agent Configuration and Workflows, Integration and Customization, Customer Portal Customization. Let the weightings steer your schedule: the heavier the domain, the heavier your practice time. Every subtopic is listed in the outline above.
None specified Since vendors update eligibility rules periodically, verify the current requirements on the official page (official 1z1-325 exam page) before registering.
The Oracle RightNow Cloud Service 2016 Implementation Essentials is Oracle's official exam for the Oracle Service Cloud credential (Implementation Specialist / Certified Specialist level). Passing it certifies a professional background that helps you stand out at work instead of running with the crowd. It also relates to Oracle RightNow Cloud Service 2016 Technical Certified Implementation Specialist.
150 minutes for 80 questions. Effective review beats anxious cramming: rehearse timed sets in the Exam4Docs engine until pacing becomes habit, and the clock becomes an asset instead of a threat.
Yes — the free Oracle RightNow Cloud Service 2016 Implementation Essentials demo shows real question quality before you pay, the surest way to identify helpful material in a crowded market. Buying includes 365 days of free updates, renewable later at 50% off.
Oracle RightNow Cloud Service 2016 Implementation Essentials Sample Questions:
Identify the seven data types that are available as custom fields. (Choose seven.)
- A. Currency
- B. Text Field
- C. Text Area
- D. Multi Select Menu
- E. Float
- F. Menu
- G. Date Field
- H. Integer
- I. Date/Time
- J. Yes/No
Correct Answer: B,C,F,G,H,I,J 🗳️
Your customer's "Chat Survey Score" report contains valid records; however, all of the average scores seem to be zero.
Which two steps will correct this? (Choose two.)
- A. changing the format of the Average Score
- B. ensuring the survey questions are included in the "Chat Survey Score" report
- C. updating the filters in the report
- D. adding values to the Score field in the Survey Questions
- E. changing the survey questions to a Matrix type
Correct Answer: A,E 🗳️
After an implementation of a Chinese knowledge base, your customer notices there are some search terms that are not found when searching through the knowledgebase under any use case.
You have verified that there are answers for the search terms being searched, but you also verify that answers are not being returned correctly.
Identify the configuration change you would make to mitigate this problem.
- A. Verify that all sections of the target answer(s) contain the search terms you're looking for.
- B. Create alias and thesaurus entries with the correct target search terms.
- C. Update answer keywords
- D. Create entries for the word and its syntax in the dictionary file.
- E. Create hidden div tags inside the answer's question section to promote the matching of a given target search term that isn't being matched.
Correct Answer: D 🗳️
What is the maximum number of special characters that can be required in a password in addition to having lower and uppercase letters, two numbers, and a maximum character length of 10?
- A. 1
- B. 8
- C. 5
- D. 3
- E. 6
Correct Answer: E 🗳️
Your customer has asked you to create a report that shows all incidents opened within the past month. The report should show the following columns:
* Number of incidents opened in the past month
* Number of incidents opened in the past week
* Number of incidents opened in the past day
Which two functions are needed in the expressions to create the three columns? (Choose two.)
- A. DECODE
- B. IF
- C. NVL
- D. AVG
- E. SUM
Correct Answer: D,E 🗳️
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