Choose 1Z0-1071-20 most accurate study material

You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

• A. Users
  https://docs.oracle.com/en/solutions/handoff-skill-to-live-agent/transfer-users-skill-bot-live-agent1.html#GUID-237F078E-94FF-4A4B-9B70-CA04D619C49F
• B. System
• C. Applications
• D. Agent Integrations

When testing your skill, you notice that two of its intents consistently rank as the top two, resolving within just a few points of each other.
Given the unpredictable nature of which intent gets the top score, what would you do to allow the skill user to choose the correct intent?

• A. Change the Confidence Win Margin so that both intents are offered to the user.
• B. Keep adding training data until you get a predictable result every time.
• C. Change the Confidence Threshold during your testing until the correct intent always wins.
• D. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.
• E. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.

What happens after the skill output Welcome to our store's chat bot!'' in this dialog flow?

• A. The skill returns control to the user. After the user enters text, it goes to output2 and outputs "You can ask me about what products we have in the store."
• B. The skill displays "Welcome to our store's chat bot!" again.
• C. The skill goes to output2, outputs "You can ask me about what products we have in the store", and then returns control to the user.
• D. The skill returns control to the user. After the user enters text, it goes to the intent state.

Error handlers can be defined in various locations with different scopes.
Which three statements are true about error handling?

• A. An error handler can be defined as a transition on any dialog flow state in a skill.
• B. An error handler can be defined globally for a skill using the defaultTransition error transition.
• C. The system error handler is called in case of an error when no error handling is defined on the current dialog flow state or as a default transition.
• D. You can define a system-wide custom error handler at the digital assistant level.
• E. Implicit error handling is always performed even if there are other error handlers defined in the flow.

View the Exhibit.

You have been asked to review a skill for its readiness for go live. Which four issues would you raise as a priority?

• A. The unresolvedlntent has not been trained.
• B. The utterances have too much commonality.
• C. The word "please" may inadvertently skew the results.
• D. All utterances should start with an uppercase letter and end with a period.
• E. You should never have single-word utterances.
• F. The number of utterances looks to be too low and artificial for a go-live.