Pass your actual test with our Microsoft MB-230日本語 training material at first attempt
Last Updated: Nov 08, 2026
No. of Questions: 373 Questions & Answers with Testing Engine
Download Limit: Unlimited
We provide the most up to date and accurate MB-230日本語 questions and answers which are the best for clearing the actual test. Instantly download of the Microsoft MB-230日本語 exam practice torrent is available for all of you. 100% pass is our guarantee of MB-230日本語 valid questions.
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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customer Service Functional Consultant |
| Exam Number: | MB-230 |
| Exam Format: | Case studies, Multiple select, Drag and drop, Fill in the blank, Multiple choice |
| Available Languages: | Italian, Spanish, German, Chinese (Simplified), English, Portuguese (Brazil), Japanese, French |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | 1 year |
| Passing Score: | 700 |
| Exam Price: | $165 USD |
| Exam Duration: | 120 minutes |
| Recommended Training: | MB-230 Study Guide Microsoft Learn Learning Paths |
| Exam Registration: | Pearson VUE Scheduling Microsoft Learn Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended to have 6+ months of experience implementing Dynamics 365 Customer Service solutions |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-230/ |
| Section | Weight | Objectives |
|---|---|---|
| Manage cases and knowledge management | 51-55% | - Create and manage cases
|
| Manage analytics, visualizations, and insights | 5-9% | - Create and manage dashboards and reports
|
| Implement scheduling | 10-14% | - Configure service scheduling
|
| Implement Connected Customer Service | 2-6% | - Set up IoT and field service integration |
| Implement routing and work distribution | 2-6% | - Configure unified routing
|
| Manage entitlements and service level agreements (SLAs) | 15-19% | - Implement SLAs
|
| Implement Customer Service multi-session experience | 5-9% | - Configure Customer Service workspace
|
| Implement Microsoft Power Platform integration | 2-6% | - Integrate Power Apps and Power Automate
|
As of the latest information, the MB-230日本語 exam requires a passing score of 700 and a registration fee of $165 USD. Microsoft may revise either figure, so confirm both on the official site before scheduling.
Microsoft lists these prerequisites for the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230日本語版): No mandatory prerequisites; recommended to have 6+ months of experience implementing Dynamics 365 Customer Service solutions.
Check the current requirements on the official certification page before booking.
Upon successful payment, our system automatically emails the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact us; 24/7 customer assisting is always available. After purchase, you enjoy 365 days of free updates: whenever a new version is released, we send the updated bank to your email — you just need to check your mailbox. A 50% renewal discount follows at the end of the period.
Smart preparation means current materials, verified answers, and a schedule that fits real life. The MB-230日本語 bank is written by a team of Microsoft experts and certified trainers, and our colleagues check it continuously for updates so accuracy never drifts. You practice in your spare time — no classes required — with expert-verified answers across the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230日本語版) objectives. Before purchase, a free demo is downloadable for reference; after purchase, updates arrive by email for 365 days and 24/7 customer assisting handles any question. That combination is the smart way.
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Per current exam information, the MB-230日本語 exam contains 40-60 questions within a 120 minutes-minute limit. Practicing under those exact conditions removes the format shock on exam day.
The Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230日本語版) blueprint centers on these main domains:
The full official outline continues with further domains; the question bank covers them all.
Microsoft points candidates to these official training resources:
For office workers short on class time, disciplined spare-time practice with a current bank covers the same syllabus at a fraction of the cost.
Use the official registration channels below:
Pick your test center or online session and book ahead — a fixed date focuses preparation like nothing else.
あなたは、Dynamics 365 Customer Service 組織の機能コンサルタントです。
サポート情報検索コントロールを、ケース エンティティのメイン フォームと電話呼び出しのメイン フォームに追加する必要があります。
どの4つのアクションを順番に実行する必要がありますか?回答するには、アクションリストから適切なアクションを回答エリアに移動し、正しい順序で並べます。
Correct Answer:

Explanation:
組織に Dynamics 365 Customer Service を実装し、ケース サマリー Copilot を構成しています。
ユーザーが Copilot のケース概要機能をテストします。ユーザーは、ケース概要カードに「要約するのに十分な情報がありません」と表示されていることに気付きました。管理者がケース概要を正しく構成できるように、アクションを推奨する必要があります。どのアクションを推奨すればよいでしょうか。
Correct Answer: C 🗳️
あなたは会社のオムニチャネル スーパーバイザーです。Power BI にダッシュボードをインストールします。
マネージャーが日中分析ダッシュボードにアクセスできることを確認する必要があります。
何をすべきでしょうか?
Correct Answer: E 🗳️
Explanation: Only visible for Exam4Docs members. You can sign-up / login (it's free).
運送会社は、Dynamics 365 Customer Service でリースされたトラックという名前のカスタム テーブルを使用して、リースの詳細を取得します。同社は、Azure IoT Hub に Connected Customer Service を実装して、リースされたトラックを追跡しています。
IoT 統合用にカスタム テーブル Leased Truck を構成する必要があります。
目標を達成する 2 つの方法はどれですか? それぞれの正解は、完全な解決策を提示します。
注: それぞれの正しい選択は 1 ポイントの価値があります。
Correct Answer: C,D 🗳️
Explanation: Only visible for Exam4Docs members. You can sign-up / login (it's free).
産業用暖房、換気、空調ユニットを製造する会社 (HVAQ) は、Dynamics 365 Customer Service を実装しています。
各設置の後に、設置と設置者の対応に対する満足度について顧客を調査する必要があります。
適切な質問タイプを推奨する必要があります。
どの質問タイプを推奨しますか? 回答するには、回答領域で適切なオプションを選択してください。
注意: 正しい選択ごとに 1 ポイントが付与されます。
Correct Answer:

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