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IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
IBM Enterprise Storage Portfolio- Hybrid Storage Solutions
  • 1. IBM DS8000 family
    • 2. IBM XIV Storage System
      - IBM Flash Storage Solutions
      • 1. IBM FlashSystem family
        • 2. Flash storage value proposition
          Software Defined Storage- IBM Spectrum Storage Portfolio
          • 1. IBM Spectrum Scale
            • 2. IBM Spectrum Control
              • 3. IBM Spectrum Protect
                • 4. IBM Spectrum Archive
                  • 5. IBM Spectrum Virtualize
                    Enterprise Data Protection and Tape Solutions- Enterprise Tape Portfolio
                    • 1. TS7700 series
                      • 2. TS3500 and TS4500 libraries
                        Storage Sales Methodology- Solution Positioning
                        • 1. Competitive positioning
                          • 2. IBM sales tools and resources
                            • 3. Feature and benefit mapping
                              - Customer Requirements Analysis
                              • 1. Business and technical requirement identification
                                • 2. Workload assessment

                                  IBM Enterprise Storage Sales V4 Sample Questions:

                                  1. As part of a large storage project, a customer is asking for an IBM business continuity solution.
                                  What is the most important pre-requisite(s) a sales specialist should ask for?

                                  A) What kind of data will the customer store in an information lifecycle appliance?
                                  B) Does storage management use IBM Spectrum Control?
                                  C) What are the RPO and RTO objectives for each application?
                                  D) Does storage virtualization use IBM Spectrum Virtualize?


                                  2. A customer is looking for a storage solution for its database. The sales specialist discovers that the customer has a mainframe with CKD that will attach to the storage.
                                  Which storage solution should be considered?

                                  A) IBM Spectrum Virtualize
                                  B) FlashSystem840
                                  C) DS8870
                                  D) XIV


                                  3. A customer asks how a DS8000 can make its z/OS DB2 environment use existing mainframe channels more efficiently.
                                  What is the appropriate response?

                                  A) Real-time Compression will optimize data transfer
                                  B) zHPF will optimize data transfer
                                  C) DB2 offload to POWER will optimize data transfer
                                  D) Easy Tier will optimize data transfer


                                  4. While on the golf course, how should a sales person find information about power requirements for the DS8870?

                                  A) Redbook
                                  B) IBM DSSeries Portal
                                  C) Quick Reference for IBM System Storage
                                  D) eConfig


                                  5. A customer has asked about software defined storage. It has a heterogeneous storage environment.
                                  Which IBM solution helps the customer implement software defined storage and leverage its investment in existing storage?

                                  A) ProtecTIER
                                  B) DS8870
                                  C) XIV
                                  D) IBM Spectrum Control


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: D

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