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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. How can a custom ringtone be configured for a contact?

A) Setting -> Notifications -> Contacts -> Phone Ring Tone
B) Setting -> Notifications -> Contacts -> Custom Ring Tone
C) Contacts-> Select Contact-> Edit-> Custom Ring Tone
D) Contacts-> Select Contact-> Edit-> Phone Ring Tone

2. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Copying media and files
B) Bluetooth connections
C) Wi-Fi sharing
D) Blocking USB connections

3. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) The email message was filed
B) An incorrect recipient email address was included
C) The email message was saved as a draft
D) The Wi-Fi or cellular radios are not connected to the network

4. The menu icon within applications, indentified by three dots, is known as what type of menu?

A) Extended Menu
B) Full Menu
C) Crosscut Menu
D) Advanced Menu

5. When logs are requested by BlackBerty. what application and command is used to gather the requested logs?

A) Open Help, select Support and select Log Submission from the List.
B) Open Help, select Home, swipe down from the bezel and select Supportfrom the panel
C) Open Help, select Support, swipe down from the bezel and select Create Report from the top panel.
D) Open Help, select Support and then select the newty available Create Report on the bottom panel.

Solutions: