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Updated: Sep 05, 2026
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To earn this certification, candidates are required to pass a rigorous exam that assesses their understanding of Pega decisioning, including how to design and develop decisioning processes, identify and evaluate decision strategies, and incorporate predictive analytics into decisioning. PEGAPCDC86V1 exam consists of 53 multiple-choice questions and must be completed within 90 minutes. A score of 65% or higher is required to pass.
Pegasystems PEGAPCDC86V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Pega Certified Decisioning Consultant (PCDC) 86V1 |
| Exam Number: | PEGAPCDC86V1 |
| Exam Price: | USD 175 |
| Available Languages: | English, French |
| Exam Format: | Drag-and-Drop, Scenario-Based, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Related Certifications: | Pega Certified Senior Decisioning Consultant Pega Certified System Architect (PCSA) |
| Recommended Training: | Pega Customer Decision Hub 8.6 Training Pega Academy Self-Study |
| Exam Registration: | Pega Academy Exam Page Pearson VUE Registration |
| Sample Questions: | Pegasystems PEGAPCDC86V1 Sample Questions |
| Exam Way: | Online proctored or onsite test center via Pearson VUE; retired June 30, 2022 |
| Pre Condition: | No mandatory prerequisites; recommended: basic Pega Platform knowledge, familiarity with Customer Decision Hub |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant |
The Pega Certified Decisioning Consultant (PCDC) 86V1 Exam is intended for professionals who have a background in decision management, business analysis, or software development. Candidates who pass the exam demonstrate their proficiency in using Pega's decisioning tools to improve business outcomes, optimize customer experiences, and make data-driven decisions. Pega Certified Decisioning Consultant (PCDC) 86V1 certification is recognized by leading organizations worldwide and is a valuable asset for professionals looking to advance their career in decision management.
Pegasystems PEGAPCDC86V1: Pega Certified Decisioning Consultant (PCDC) 86V1 exam is one of the most prestigious and in-demand certification exams in the IT industry. It is recognized globally and is required by companies that are looking for professionals who can help them in making business decisions that are data-driven, efficient and effective.
Pegasystems’ PEGAPCDC86V1 certification exam is a crucial step for decisioning consultants looking to validate their expertise in decision-making strategies using Pega technologies. Pega Certified Decisioning Consultant (PCDC) 86V1 certification provides credibility to the practitioner as an expert in Pega Decisioning Consulting, highlights their practical and technical expertise, and demonstrates their proficiency using Pega decisioning capabilities.
Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Actions and Treatments | 15% | - Web offer presentation - Outbound action configuration - Define and manage customer actions |
| Engagement Policies | 13% | - Define engagement policies - Create engagement strategies |
| Next-Best-Action Concepts | 8% | - One-to-one customer engagement - Contact center value optimization - Define starting population - Always-on outbound fundamentals |
| Channels | 10% | - Third-party integration - Email offer delivery - Real-time containers |
| Contact Policy and Volume Constraints | 13% | - Tracking periods for policies - Prevent action overexposure - Outbound volume limiting |
| AI and Arbitration | 8% | - AI-based prioritization - Action arbitration logic - Business rule prioritization |
| Decision Strategies | 25% | - Use predictive models - Design and build decision strategies - Implement eligibility rules - Simulate and test strategies |
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