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Updated: Sep 15, 2026

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Microsoft MB4-001 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Solomon Field Service v.5.0
Exam Number:MB4-001
Exam Format:Multiple Choice (practice/exam collection references indicate Q&A format)
Real Exam Qty:100
Related Certifications:MB2-186 Microsoft CRM Applications Professional v.1.1
MB3-180 Great Plains Installation and Configuration v.7
MB7-516 NAV 5.0 C/SIDE Solution Development
MB6-527 GP 10.0 Installation and Configuration
Available Languages:English
Exam Way:Proctored certification exam (historical Microsoft Business Solutions exam; format typically multiple-choice based on exam collections)
Pre Condition:No officially defined prerequisite available for this legacy certification

Microsoft MB4-001 Exam Syllabus Topics:

SectionObjectives
Integration and Customization- Customization tools
  • 1. Reporting and extensions
    • 2. Solution customization concepts
      - Microsoft Business Solutions ecosystem integration
      • 1. Integration with Microsoft Great Plains
        • 2. Integration with Microsoft CRM systems
          Solomon Field Service v5.0 Functional Overview- System Configuration
          • 1. Application configuration settings
            • 2. Installation and setup of Solomon Field Service
              - Operations Management
              • 1. Inventory and resource management
                • 2. Dispatch and field technician coordination
                  - Field Service Core Concepts
                  • 1. Work order processing
                    • 2. Service scheduling basics
                      • 3. Service management fundamentals
                        Service Execution and Maintenance- Field operations lifecycle
                        • 1. On-site service execution
                          • 2. Service completion and reporting
                            • 3. Job creation and assignment

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