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Updated: Jul 26, 2026
No. of Questions: 138 Questions & Answers with Testing Engine
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Microsoft MB-280 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Customer Experience Analyst |
| Exam Number: | MB-280 |
| Exam Price: | $165 USD |
| Exam Duration: | 100–120 |
| Passing Score: | 700 / 1000 |
| Available Languages: | English, Japanese, Chinese (Simplified), German, French, Spanish, Portuguese (Brazil) |
| Exam Format: | Multiple choice, Case studies, Interactive items |
| Related Certifications: | Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate |
| Real Exam Qty: | 40–60 |
| Certificate Validity Period: | 2 years |
| Recommended Training: | MB-280 Learning Path Course MB-280T01–T04 |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Microsoft MB-280 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: Experience with Dynamics 365 Sales, Dataverse, and basic Power Platform knowledge; no mandatory prerequisites |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/MB-280 |
Microsoft MB-280 Exam Syllabus Topics:
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Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-280
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