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Updated: Jul 23, 2026
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Microsoft MB-260 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Customer Data Platform Specialist |
| Exam Number: | MB-260 |
| Certificate Validity Period: | 1 year (renewable via Microsoft renewal assessment) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Case studies, Scenario-based questions |
| Real Exam Qty: | 40-60 (varies) |
| Available Languages: | English, Japanese, Chinese (Simplified), Korean, French, German, Spanish, Portuguese (Brazil), Russian |
| Exam Price: | USD 165 (may vary by region) |
| Passing Score: | 700 (out of 1000) |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Insights |
| Recommended Training: | Dynamics 365 Customer Insights Documentation Microsoft Learn MB-260 Learning Path |
| Exam Registration: | Microsoft MB-260 Certification Page Pearson VUE Scheduling Portal |
| Sample Questions: | Microsoft MB-260 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites. Recommended experience with Microsoft Dynamics 365 Customer Insights (Data) and data analytics concepts. |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/exams/mb-260/ |
Microsoft MB-260 certification exam is an excellent opportunity for professionals seeking to establish themselves as experts in the field of customer data and insights. With a comprehensive understanding of the customer data platform and its components, candidates can design and implement solutions that provide personalized and engaging experiences for customers, making them highly valuable to businesses seeking to gain a competitive edge.
To become a Microsoft MB-260 certified professional, candidates must pass the Microsoft MB-260 certification exam. MB-260 exam consists of multiple-choice questions and simulations that test the candidate's knowledge and skills in customer data platform technologies. MB-260 exam is designed to be challenging, and candidates are expected to have a good understanding of customer data platforms and their functionality.
Microsoft MB-260 is an exam that is designed for professionals who want to specialize in Microsoft's Customer Data Platform (CDP). Microsoft Customer Data Platform Specialist certification exam validates the skills and knowledge required to implement and manage the Microsoft Dynamics 365 Customer Insights solution. MB-260 exam tests the candidate's ability to design, develop and manage the customer data platform solution.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
Microsoft MB-260 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Enrich and analyze customer data | - Apply enrichment sources - Generate insights and segments |
| Topic 2: Manage, monitor, and secure Customer Insights | - Configure security and compliance settings - Monitor system health and performance |
| Topic 3: Activate and integrate data | - Export data to downstream applications - Configure integrations with Dynamics 365 and external systems |
| Topic 4: Create unified customer profiles | - Match and merge customer data - Define identity resolution rules |
| Topic 5: Configure Microsoft Dynamics 365 Customer Insights (Data) | - Set up and configure Customer Insights environment - Configure data sources and connections |
| Topic 6: Ingest and transform data | - Transform and prepare data for unification - Connect and ingest data from multiple sources |
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