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HP HP2-I65 Exam Overview:

Certification Vendor:HP
Exam Name:Selling HP MPS Subscription Services 2024
Exam Number:HP2-I65
Related Certifications:HP Selling HP Page MPS (pMPS) 2024
HP Selling HP Component MPS (cMPS) 2024
HP Education Solutions certifications
Real Exam Qty:60 (approx.)
Available Languages:English
Passing Score:70%
Exam Format:Multiple choice, Scenario-based questions, Drag-and-drop
Recommended Training:HP Sales Certification Training
HP University learning resources
Exam Registration:HP Certification via Credly / HP University
Pearson VUE HP exams portal
Exam Way:Pearson VUE proctored exam (online or test center)
Pre Condition:No strict prerequisites required, but basic understanding of HP sales concepts and enterprise print solutions recommended.
Official Syllabus URL:https://www.credly.com/org/hp-university/badge/hp-certified-selling-hp-managed-print-services-subs

HP HP2-I65 Exam Syllabus Topics:

SectionObjectives
Topic 1: Contracting and Service Delivery- Subscription contract structures
  • 1. Service level expectations
    • 2. Pricing models and agreements
      - Lifecycle management
      • 1. Device lifecycle optimization
        • 2. Renewals and expansion opportunities
          Topic 2: HP Managed Print Services (MPS) Subscription Fundamentals- MPS value proposition and subscription model
          • 1. Subscription-based print services positioning
            • 2. Understanding MPS services and outcomes
              - Customer needs analysis
              • 1. Assessing print environments
                • 2. Identifying cost optimization opportunities
                  Topic 3: HP Portfolio and Solution Selling- Competitive positioning
                  • 1. Value-based selling techniques
                    • 2. Differentiating HP MPS from competitors
                      - HP MPS offerings
                      • 1. Hardware + service bundles
                        • 2. Managed devices and lifecycle services
                          Topic 4: Sales Process and Customer Engagement- Proposal and closing
                          • 1. Building business cases
                            • 2. Handling objections
                              - Consultative selling approach
                              • 1. Solution mapping
                                • 2. Discovery and qualification

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