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Updated: Jul 18, 2026

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Salesforce Field-Service-Consultant日本語 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Field Service Consultant
Exam Number:CRT-403
Passing Score:68%
Real Exam Qty:65
Exam Duration:105 minutes
Exam Price:$200 USD
Available Languages:English
Related Certifications:Salesforce Certified Administrator
Salesforce Certified Service Cloud Consultant
Certificate Validity Period:2 years
Exam Format:Multiple Choice, Multiple Select
Sample Questions:Salesforce Field-Service-Consultant日本語 Sample Questions
Exam Way:Online proctored exam (remote) or at a testing center
Pre Condition:Salesforce Administrator certification is recommended but not required
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=sf.cert.field_service_consultant.htm

Salesforce Field-Service-Consultant certification is recognized globally and is highly valued by organizations that are looking to hire professionals with expertise in field service management. Salesforce Certified Field Service Consultant (Field-Service-Consultant日本語版) certification is ideal for professionals who are looking to advance their careers in the field service industry and are looking to gain a competitive edge in the job market.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101

Salesforce Field-Service-Consultant Exam is a certification exam designed for professionals who want to demonstrate their expertise in implementing and managing field service solutions using Salesforce. Field-Service-Consultant-JPN exam is meant for individuals who work with customers to design and implement solutions that optimize field service operations. Passing this certification exam is a testament to your knowledge and skills in managing and deploying field service solutions using Salesforce.

Salesforce Field-Service-Consultant (Salesforce Certified Field Service Consultant) Certification Exam is designed to assess an individual's knowledge and expertise in delivering end-to-end field service solutions using the Salesforce platform. Salesforce Certified Field Service Consultant (Field-Service-Consultant日本語版) certification exam tests the candidate’s ability to design, implement, and manage field service processes and solutions that meet specific business requirements. Field-Service-Consultant-JPN exam also evaluates the candidate’s knowledge of Salesforce’s Field Service Lightning product, including its features, functionality, and integration capabilities.

Salesforce Field-Service-Consultant日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Reporting12%- Configure reports and dashboards
  • 1. Field Service metrics
  • 2. Utilization reports
  • 3. Performance analytics
Topic 2: Industry-specific Considerations8%- Apply Field Service to different industries
  • 1. Manufacturing
  • 2. Utilities
  • 3. Healthcare
  • 4. Telecommunications
Topic 3: Integration and Data Management12%- Implement integrations
  • 1. Data migration
  • 2. External systems integration
  • 3. API considerations
- Manage data
  • 1. Bulk data operations
  • 2. Data model considerations
Topic 4: Scheduling and Optimization22%- Work rules and dispatch
  • 1. Dispatch console configuration
  • 2. Gantt view customization
  • 3. Emergency appointments
- Implement scheduling configurations
  • 1. Availability and capacity
  • 2. Skill-based routing
  • 3. Resource scheduling
- Configure optimization
  • 1. Travel time optimization
  • 2. Geocoding and mapping
  • 3. Optimization goals and constraints
Topic 5: Field Service Mobile Application18%- Configure technician experience
  • 1. Check-in/check-out
  • 2. Parts and inventory
  • 3. Signature capture and photos
- Implement Field Service Mobile
  • 1. Mobile publisher configuration
  • 2. Mobile flows and actions
  • 3. Offline capabilities
Topic 6: Implementation and Configuration28%- Configure product and asset records
  • 1. Product2 configuration
  • 2. Assets and installed products
  • 3. Product bundles
- Design and configure work orders
  • 1. Service territories
  • 2. Work types and entitlements
  • 3. Work order lifecycle
  • 4. Work order line items
- Configure service appointments
  • 1. Scheduling policies
  • 2. Service appointment fields
  • 3. Operating hours

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