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Updated: Jul 21, 2026
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Salesforce Certified Business Analyst exam is a computer-based test that consists of 60 multiple-choice questions. Candidates have 105 minutes to complete the exam, and a passing score of 63% or higher is required to obtain certification. Certified-Business-Analyst exam is available in various languages, including English, Spanish, French, German, Portuguese, Japanese, and Korean, making it accessible to a global audience.
Achieving the Salesforce Certified Business Analyst certification is a significant milestone in a professional's career. It demonstrates that they have the skills and expertise necessary to analyze complex business requirements and design solutions that meet those requirements on the Salesforce platform. Salesforce Certified Business Analyst Exam certification can open up new opportunities for career advancement and increase earning potential. With the demand for Salesforce professionals on the rise, obtaining this certification can give candidates a competitive edge in the job market.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201
Salesforce Certified Business Analyst is a certification offered by Salesforce, a leading customer relationship management (CRM) software company. Salesforce Certified Business Analyst Exam certification is designed for individuals who want to demonstrate their proficiency in gathering requirements, designing solutions, and implementing them in a Salesforce environment. The Salesforce Certified Business Analyst exam is a comprehensive test of knowledge, skills, and abilities that are required to work as a business analyst in a Salesforce environment.
Salesforce Certified-Business-Analyst Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Business Analyst Exam |
| Exam Number: | Certified-Business-Analyst |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Salesforce Certified Administrator Salesforce Associate |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Choice, Multiple Select |
| Passing Score: | 72% |
| Sample Questions: | Salesforce Certified-Business-Analyst Sample Questions |
| Exam Way: | Online proctored exam or onsite testing center |
| Pre Condition: | No formal prerequisite. Salesforce recommends experience with business analysis, stakeholder collaboration, and Salesforce platform fundamentals. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide |
Salesforce Certified-Business-Analyst Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Stories | 18% | - Agile documentation
|
| Topic 2: Development Support and User Acceptance | 12% | - Solution validation
|
| Topic 3: Business Process Mapping | 12% | - Process analysis
|
| Topic 4: Collaboration with Stakeholders | 23% | - Stakeholder engagement
|
| Topic 5: Customer Discovery | 17% | - Business analyst responsibilities
|
| Topic 6: Requirements | 18% | - Requirements management
|
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