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Updated: Jul 31, 2026
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SAP C_C4C12_1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 550 (may vary by country/region) |
| Exam Format: | Multiple choice, Multiple response |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Certificate Validity Period: | Typically 3 years (SAP certification policy may vary by version) |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience (CX) certifications |
| Passing Score: | Approximately 60% - 65% |
| Recommended Training: | SAP Sales Cloud Learning Journey SAP Customer Experience (CX) Training |
| Exam Registration: | SAP Training and Learning Hub SAP Certification Portal |
| Sample Questions: | SAP C_C4C12_1811 Sample Questions |
| Exam Way: | Online proctored or test center-based exam |
| Pre Condition: | No formal prerequisites required; basic understanding of CRM and SAP business processes recommended. |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP Certified Application Associate - SAP Sales Cloud 1811 certification exam measures the candidate’s knowledge of SAP Sales Cloud solution. It is designed for professionals who are looking to boost their career in sales and customer relationship management (CRM) domain. SAP Certified Application Associate - SAP Sales Cloud 1811 certification validates the candidate’s ability to support the sales process, sales performance management, and customer management using SAP Sales Cloud.
SAP C_C4C12_1811 exam is a certification test for IT professionals who work with SAP Sales Cloud. It tests the candidate's ability to implement, configure, and customize the solution to support sales processes and improve customer engagement. Candidates who pass the exam will have demonstrated their knowledge and skills in using SAP Sales Cloud to drive sales and enhance the overall customer experience.
SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
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